Category Manager - Business Services

HMSA; Honolulu (HI); On-site; USD 90,000 - 130,000; Full time

Job summary

HMSA in Honolulu seeks a senior Category Strategy and Sourcing professional to lead strategic procurement of business services. You will shape multi-year category roadmaps and collaborate with business leaders to align with enterprise priorities.

Partner with the CPO and owners to forecast demand, run market intelligence, negotiate terms, and realize measurable savings while maintaining governance, SLAs, and risk controls across the vendor portfolio.

Responsibilities

• Partner with the Chief Procurement Officer (CPO) and business leaders to develop multiyear category strategies for business services aligned to enterprise priorities.
• Partner with business owners to forecast demand, define sourcing roadmaps, and align to budget cycles.
• Conduct market intelligence on business service providers, pricing models, and sourcing opportunities.
• Identify cost savings, operational efficiency, value improvement, and risk mitigation opportunities.
• Lead endtoend sourcing events (RFx), including requirements gathering, supplier evaluation, bid analysis, and award recommendations.
• Negotiate commercial terms, pricing structures, performancebased models, and service frameworks.
• Drive measurable savings through competitive sourcing, benchmarking, and renegotiation strategies.
• Drive contract lifecycle including renewals, extensions, amendments, and rebids to optimize total cost of ownership.
• Ensure contracts include compliant and enforceable SLAs, KPIs, audit rights, regulatory terms, and risk protections.
• Provide vendor oversight for business service suppliers, owning commercial performance of vendors, including cost, value realization, and contract adherence.
• Partner with business owners and/or vendor managers to ensure alignment between financial outcomes and operational performance.
• Partner with Vendor Managers and Business Service owners to ensure governance, QBRs, continuous improvement, and issue resolution.
• Partner with Vendor Management, Risk, Legal, and Compliance to ensure oversight and risk controls.
• Analyze business service vendor spend, utilization, and cost drivers to identify optimization opportunities; deliver and track quantifiable cost savings, cost avoidance, and value creation across business service spend.
• Validate pricing, invoices, rate structures, and cost allocation accuracy.
• Develop business cases supporting vendor selection, cost savings, and transitioning services.
• Support budget planning with Finance and business owners.
• Serve as procurement strategic advisor to business units across HMSA.
• Partner with Legal, Compliance, Risk, Finance, HR, Marketing, Facilities, and other corporate teams.
• Influence decisionmaking to ensure enterprisealigned vendor and sourcing strategies.
• Guide business areas and stakeholders on procurement governance, contract requirements, and vendor best practices.
• Performs all other miscellaneous responsibilities and duties as assigned or directed.

Job description

1. Category Strategy and Planning

   
   
   
   
   • Partner with the Chief Procurement Officer (CPO) and business leaders to develop multiyear category strategies for business services aligned to enterprise priorities.
   
   
   • Partner with business owners to forecast demand, define sourcing roadmaps, and align to budget cycles.
   
   
   • Conduct market intelligence on business service providers, pricing models, and sourcing opportunities.
   
   
   • Identify cost savings, operational efficiency, value improvement, and risk mitigation opportunities.
   
   
   
   



2. Strategic Sourcing and Contracting

   
   
   
   
   • Lead endtoend sourcing events (RFx), including requirements gathering, supplier evaluation, bid analysis, and award recommendations.
   
   
   • Negotiate commercial terms, pricing structures, performancebased models, and service frameworks.
   
   
   • Drive measurable savings through competitive sourcing, benchmarking, and renegotiation strategies.
   
   
   • Drive contract lifecycle including renewals, extensions, amendments, and rebids to optimize total cost of ownership.
   
   
   • Ensure contracts include compliant and enforceable SLAs, KPIs, audit rights, regulatory terms, and risk protections.
   
   
   
   



3. Vendor Governance and Performance Oversight

   
   
   
   
   • Provide vendor oversight for business service suppliers, owning commercial performance of vendors, including cost, value realization, and contract adherence.
   
   
   • Partner with business owners and/or vendor managers to ensure alignment between financial outcomes and operational performance.
   
   
   • Partner with Vendor Managers and Business Service owners to ensure governance, QBRs, continuous improvement, and issue resolution.
   
   
   • Partner with Vendor Management, Risk, Legal, and Compliance to ensure oversight and risk controls.
   
   
   
   



4. Financial and Value Management

   
   
   
   
   • Analyze business service vendor spend, utilization, and cost drivers to identify optimization opportunities; deliver and track quantifiable cost savings, cost avoidance, and value creation across business service spend.
   
   
   • Validate pricing, invoices, rate structures, and cost allocation accuracy.
   
   
   • Develop business cases supporting vendor selection, cost savings, and transitioning services.
   
   
   • Support budget planning with Finance and business owners.
   
   
   
   



5. Stakeholder and Cross-Departmental Collaboration

   
   
   
   
   • Serve as procurement strategic advisor to business units across HMSA.
   
   
   • Partner with Legal, Compliance, Risk, Finance, HR, Marketing, Facilities, and other corporate teams.
   
   
   • Influence decisionmaking to ensure enterprisealigned vendor and sourcing strategies.
   
   
   • Guide business areas and stakeholders on procurement governance, contract requirements, and vendor best practices.
   
   
   
   


6. Performs all other miscellaneous responsibilities and duties as assigned or directed.