Category Manager - Banking Operations and Global Services

Truist; Richmond (VA); On-site; USD 104,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Vacation days

Job summary

Truist is seeking a Category Manager to lead demand and supply management for multiple categories, optimizing total cost of ownership and reducing supplier risk. You will collaborate with executives and business partners to align contracts and sourcing plans with enterprise goals, while guiding project delivery and risk mitigation across SSM.

The role requires 6–8 years in sourcing within regulated environments, deep market knowledge, and strong negotiation and analytics.

Qualifications

• A Bachelor's degree.
• 6 to 8 years of relevant sourcing experience in regulated organizations.
• Knowledge of the market, suppliers and cost drivers.
• Experience managing matrixed supplier relationships.
• Ability to learn quickly and apply a strategic lens to category spend.
• Ability to engage and communicate with internal and external stakeholders.
• Track record of supplier consolidation and driving spend to preferred suppliers.
• Subject Matter Expertise in strategic sourcing methodology and techniques.
• Demonstrated ability to develop client relationships.
• Proficient analytical, written and verbal communication, project management, time management, and business acumen.
• Proficient negotiation and influencing skills.
• Proficient interpersonal skills with the ability to communicate at all levels, including executives.
• Self-motivated with executive presence and presentation skills.

Responsibilities

• Implements category strategies within portfolio to optimize value.
• Develops understanding of current category activity and opportunities.
• Specializes by developing deep expertise within the category.
• Maintains understanding of global supply markets and competitors.
• Builds relationships with internal customers and suppliers.
• Partners with leaders to align sourcing plans with goals.
• Leads cross-functional teams to develop specs, RFIs, RFQs, contracts, and plans.
• Performs market data analysis for negotiations and supplier selection.
• Compiles commodity profiles and performance metrics.
• Analyzes supply market trends and prepares metrics dashboards.
• Ensures best practices in sourcing processes.
• Executes full sourcing process: scope, supplier selection, negotiation, risk and contract.
• Engages risk stakeholders as needed.
• Drives remedy for vendor performance and spend allocation.

Skills

Category management

Strategic sourcing

Supplier relationship management

Negotiation

Analytical skills

Stakeholder engagement

Project management

Time management

Executive presence

Business acumen

Education

Bachelor's degree

MBA / Masters in Supply Chain

Procurement certifications

Job description

Position Overview

Reporting to the Category Director, the Category Manager is responsible for managing all demand management and supply management activities for one or more categories of spend, with the goal of optimizing the total cost of ownership, managing supplier risk, ensuring suppliers adhere to needed timelines, and meeting all business stakeholders’ needs. Serve in a relationship management role with key business/executive partners to drive collaboration, prioritization of business needs for contract support, and ensure engagement of appropriate resources across TSSM to deliver supply value with effective risk mitigation. Actively manage pipeline of projects for team and ensure project delivery to agreed upon timelines and expectations. The Category Manager will be responsible for categories with medium spend levels, medium strategic importance and/or categories which require strong business relationships with senior‑level peers in the LOBs or other business functions. He/she should have a deep understanding of the specific dynamics of category requirements as well as the supply market to be able to develop and execute a fit‑for‑purpose category strategy for the organization.

Location

• Richmond, VA - 1001 Semmes Avenue
• Charlotte, NC - 214 North Tryon Street
• Greensboro, NC - 7701 Airport Center Drive
• Atlanta, GA - 303 Peachtree Center Avenue

Essential Duties and Responsibilities

• Implements category strategies with medium spend levels, complexity, and strategic importance within his/her portfolio to optimize business efficiency and drive maximum value.
• Develops an understanding of the current category activity within Truist and determines where SSM can have a greater involvement and drive value.
• Specializes by developing deep expertise within the category(s).
• Maintains deep understanding of global supply markets, competitors and product innovations.
• Builds strong relationships with ‘internal customers’ and industry suppliers.
• Partners with Business Leaders and Executives to ensure that sourcing strategies/category plans and execution are aligned with the Business and MoE/ecosystem Goals.
• Leads cross functional teams in the development of category specifications, RFIs, RFPs, contracts, and sourcing project plans.
• Performs market data analysis for negotiations and supplier selection, and leads high‑complexity sourcing events.
• Compiles commodity profile details such as supplier performance, volume forecasts, and design specifications.
• Analyzes trends and dynamics of supply markets, and prepares commodity‑specific performance metrics & dashboards.
• Ensures that best practices in the sourcing process are followed.
• Executes the full sourcing process which includes development of scope, supplier selection, commercial negotiation, third party risk acceptance and contract execution.
• Engages risk stakeholders as needed for sourcing activity.
• Drives to remedy inconsistent vendor performance across the enterprise and improve vendor performance/optimizing allocation of spend.

Promote risk excellence and sound risk management as the first line of defense by driving and owning bank-wide policies including sourcing and purchasing, travel and expense reimbursement and contingent workforce. Also ensure compliance with Bank policies for regulatory directives and other firm‑wide policies. Actively manage pipeline of projects for team and ensure project delivery to agreed upon timelines and expectations. Participates in special projects and performs other duties as assigned.

Required Qualifications

• A Bachelor’s degree.
• 6 to 8 years of relevant experience in sourcing (and related functions) with regulated organizations known for the strength of their operational, customer service, and risk excellence.
• Knowledge of the market, suppliers and cost drivers.
• Demonstrated experience with managing matrixed supplier relationships.
• Ability to learn content quickly and apply a strategic lens to category spend.
• Ability to engage and communicate with internal and external stakeholders.
• Track record of success in supplier consolidation and driving spend to preferred suppliers.
• Subject Matter Expertise in strategic sourcing methodology and techniques.
• Demonstrated ability to develop client relationships.
• Proficient analytical skills.
• Proficient written and verbal communication skills.
• Proficient project management and time management skills.
• Proficient business acumen.
• Proficient negotiation and influencing skills.
• Proficient interpersonal skills with the ability to communicate effectively at all levels, particularly at the management level.
• Self‑motivated, with executive presence and presentation skills.

Preferred Qualifications

• An MBA, Masters in Supply Chain and industry certifications.
• Ideally, this experience should be broad based involving several of the following functions: procurement, sourcing and third party management.

Annual base salary for this position is $104,000 - $130,000.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. E‑Verify IER Right to Work.