Overview
Category Manager role at Leslie's. The Category Manager is responsible for driving financial performance, strategic category growth, and operational excellence within a defined product segment across all sales channels—including brick-and-mortar retail, proprietary eCommerce, and third-party marketplaces. This role reports directly to a Category Director and acts as the day-to-day business owner for select categories and vendor relationships, with accountability for gross margin performance, product lifecycle management, and channel differentiation strategies.
This role requires a deep understanding of consumer behavior, retail economics, and cross-functional collaboration to bring compelling assortments to market and execute efficiently. The Category Manager will serve as a bridge between analytics, operations, and strategic planning — managing both short-term execution and long-term growth levers.
Responsibilities
- Develop and execute the category’s long-term growth strategy, including channel-specific product, pricing, and promotional plans.
- Analyze and manage category profitability down to dead net profit, incorporating costs such as returns, freight, rebates, and shrink.
- Make data-driven decisions on assortment planning, pricing tiers, and promotional cadence by channel, leveraging deep knowledge of customer behavior and channel dynamics.
- Lead new product launches, from concept and vendor negotiation through commercialization and post-launch performance tracking.
- Serve as the primary contact for a defined set of vendors; negotiate cost, payment terms, funding, and exclusivity arrangements to support strategic initiatives.
- Collaborate cross-functionally to optimize inventory turns, minimize days of inventory on hand (DOH), and reduce scrap and return rates.
- Optimize days payable outstanding (DPO) through vendor negotiations and alignment with company working capital goals.
- Develop and present clear, actionable consumer insights based on POS data, margin trends, and competitive benchmarks.
- Own and manage the full product lifecycle—introduction, maintenance, rationalization, and exit planning—to maintain a relevant and productive assortment.
- Drive financial accountability by tracking and reporting sales, margin, and inventory KPIs; recommend actions to improve underperforming areas.
- Collaborate cross-functionally with Marketing, Planning, eCommerce, Store Operations, and Supply Chain to ensure aligned execution and seamless customer experience.
- Solicit and secure vendor funding for in-store promotions, digital advertising, and other growth-driving programs.
- Monitor and respond to competitive activity; recommend adjustments to pricing, assortment, or positioning as needed.
- Champion brand integrity and customer trust through thoughtful product selection and vendor alignment.
- Demonstrate a high level of autonomy in day-to-day category management while aligning major decisions with the Category Director’s broader strategic vision.
- Display strong business acumen with the ability to synthesize financial, operational, and market data into actionable strategies.
- Serve as a mentor or informal leader to junior team members, supporting their development and project execution.
Qualifications
- Bachelor’s degree in Business, Finance, Marketing, Merchandising, Economics, or a related field, or comparable work experience; MBA or advanced degree a plus.
- 5-7 years of progressive experience in merchandising, category management, or retail buying—preferably in a multi-channel retail environment.
- Demonstrated ability to manage a category P&L, including responsibility for pricing, gross margin, inventory productivity, and vendor funding.
- Strong financial acumen, including experience with dead net profit analysis, cost structures, and working capital levers like DPO and DOH.
- Proven success in managing cross-channel strategies, including eCommerce, brick & mortar, and/or marketplaces.
- Experience leading new product introductions and managing full product lifecycles from concept to exit.
- Strong vendor management and negotiation skills, including the ability to secure extended payment terms and promotional support.
- High proficiency in Excel, PowerPoint, and data analysis tools; familiarity with Power BI is preferred.
- Ability to analyze large data sets to uncover insights and develop actionable business strategies.
- Excellent project management skills with the ability to manage multiple priorities and deadlines.
- Highly collaborative with a demonstrated ability to influence cross-functional teams (marketing, supply chain, finance, eCommerce, and store ops).
- Strategic thinker with an eye for detail and a drive for continuous improvement.
- Strong communication and presentation skills, with the ability to translate complex data into clear business narratives.
Benefits
- Comprehensive medical, pharmacy, dental, and vision plan options; health savings account (with enrollment in the high deductible health plan option).
- Health savings account and flexible spending accounts for dependent care.
- Company-paid basic life and AD&D insurance; voluntary supplemental life insurance.
- Company-paid short-term disability and voluntary long-term disability insurance.
- Pre-tax and Roth 401(k) with company match.
- Paid vacation, sick, and bereavement leave; paid holidays, including a floating personal day.
- Employee assistance and wellness programs.
- Earned Wage access is available, allowing early access to a portion of your earned wages before payday.
- Product discounts at Leslie’s Retail stores.
Location and eligibility
Location: Phoenix, AZ (hybrid schedule; remote work not available). Candidates must reside within commuting distance; relocation assistance is not provided. Applicants must be authorized to work in the United States without current or future employer-sponsored visa support.
Agency submissions: This position is not open to agency submissions.
Equal Opportunity Employer
Leslie's is an equal opportunity employer. Leslie's is committed to building a diverse and inclusive workforce. For more information, please review the Know Your Rights notice from the Department of Labor.