Category Management Project Intern (TikTok Shop - US Operation) - 2026 Start (BS)

TikTok

Seattle (WA)

On-site

USD 26,000 - 37,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
10 paid holidays per year
Housing allowance eligibility

Job summary

TikTok is seeking a Category Management Project Intern for the US Shop Operations in Seattle. You will support seller onboarding, drive category growth, and assist livestream campaigns in a dynamic intern role.

The position offers hands-on experience with KPI tracking and cross-functional collaboration within a fast-paced tech environment. Ideal candidates are pursuing a Bachelor's degree and have a strong interest in e-commerce, live streaming, and data analytics, with excellent communication

Qualifications

  • Data-driven mindset and analytical thinking.
  • Strong written and verbal communication across teams.
  • Proactive, organized, and detail-oriented with multitasking ability.

Responsibilities

  • Support seller onboarding and account management by assisting with onboarding of new breakers and tracking KPI metrics.
  • Drive category growth initiatives by identifying high-potential sellers and supporting category expansion strategies.
  • Support livestream operations and campaigns, including product launches and events.
  • Assist business operations by organizing Weekly Business Reviews (WBRs) and tracking KPIs.
  • Collaborate cross-functionally with Operations, Product, Marketing to improve seller experience.

Skills

Data-driven
Communication
Analytical skills
Project management
Self-motivated
Detail oriented

Education

Bachelor's degree in Business/Marketing/Communications/Economics/Data Analytics

Job description

Category Management Project Intern (TikTok Shop - US Operation) - 2026 Start (BS)

Location: Seattle

Employment Type: Intern

Job Code: A229632A

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Responsibilities

The e-commerce industry has grown tremendously in recent years, becoming a highly competitive space among leading internet companies. Its future growth potential cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand-new and enhanced e-commerce experience. We are looking for passionate and talented individuals to join our US Operations team. Together, we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Step into a dynamic role with the US Operations team, where you will support seller acquisition, onboarding, and campaign execution for some of the most iconic brands and businesses. You will contribute to high-impact initiatives that connect sellers with consumers in meaningful ways while helping drive the continued growth of TikTok Shop. Join us as we shape the future of e-commerce! As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early.

  • Support seller onboarding and account management by assisting with the onboarding of new breakers and tracking key performance metrics, including GMV, conversion rate, AOV, livestream performance, and seller health.
  • Drive category growth initiatives by identifying high-potential sellers across key verticals (e.g., Pokémon, Sports Cards, Memorabilia, Coins) and supporting seller acquisition and category expansion strategies.
  • Support livestream operations and campaigns, including new product launches, Mega Lives, promotional events, creator activations, and seasonal campaigns.
  • Assist business operations by organizing Weekly Business Reviews (WBRs), tracking Account Manager performance, monitoring business KPIs, and following up on key action items and cross-functional tasks.
  • Collaborate cross-functionally with Operations, Product, Marketing, and other internal teams to help execute strategic initiatives and improve the seller experience.
Qualifications
Minimum Qualifications
  • Currently pursuing a Bachelor's degree in Business, Marketing, Communications, Economics, Data Analytics, or a related field.
  • Strong interest in live streaming, e-commerce, social commerce, or collectibles (e.g., trading cards, sports cards, coins, sneakers, toys, or pop culture products).
  • Excellent written and verbal communication skills, with the ability to collaborate effectively across internal teams and communicate professionally with external partners and sellers.
  • Data-driven mindset with strong analytical and problem-solving skills.
  • Self-motivated, proactive, and eager to learn, with the ability to take ownership and thrive in a fast-paced, dynamic environment.
  • Highly organized with exceptional attention to detail, strong project management skills, and the ability to manage multiple priorities simultaneously.
Preferred Qualifications
  • Prior internship or relevant E-commerce experience is a plus.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Job Information

The hourly rate range for this position in the selected city is $23.75- $23.75.

Benefits

Benefits may vary depending on the nature of employment and the country work location.

  • Interns have day one access to health insurance, life insurance, wellbeing benefits and more.
  • Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year).
  • Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
  2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
  3. Exercising sound judgment.
About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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