Catastrophe Claims Specialist Sr- Minneapolis, Minnesota

CCSI CC Services, Inc.; Minnesota; Hybrid; USD 78,000 - 107,000; Full time

Job summary

COUNTRY Financial seeks a Senior Catastrophe Claims Specialist to join the CAT team, deploying to catastrophe areas to evaluate, negotiate and settle property claims. The role involves extensive field work, on-call duties, and potential extended deployments across the country, including Minneapolis, MN.

A strong background in catastrophe claims and physical inspections is essential. Base pay and incentive plan are offered, with travel and schedule demands requiring flexibility and endurance.

Qualifications

• 7+ years of relevant catastrophe claims experience.
• Must maintain a valid driver’s license and be able to drive.
• Part 107 drone license required for roof inspections within 5 months.
• Field-heavy role with up to 90% travel and outdoor inspections.
• Physical dexterity to inspect damage and climb structures.

Responsibilities

• Respond to deployment directives to evaluate, negotiate, and settle personal and commercial property claims.
• Conduct physical inspections and prepare written estimates according to policy provisions.
• Initiate contact with insureds and involved parties to gather information and explain the claims process.

Skills

Driver's license

Travel readiness

Field work

Dexterity

Climb two-story structures

Physical endurance

Tools

Drone license

Job description

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work.

About the role

Looking for a genuinely rewarding career where you know you’re actually making a difference in people’s lives? COUNTRY Financial is seeking a Senior Catastrophe Claims Specialist to serve as a first responder and member of a dedicated catastrophe (CAT) claims team. Principle duties are to investigate and settle personal and commercial lines property claims in the field. Maintains on-call availability with the ability to deploy at any time with the potential for being out for an extended period. This position requires extensive travel to areas that COUNTRY Financial conducts business. Normal work schedule is to work 10 straight twelve-hour days with the following 4 days off. CAT adjuster may be deployed to claims offices throughout the country to assist with claims office workload. When not deployed to CAT duty they will be assigned to a claims office to assist with workload. This position allows full‑time field work within the territory for this position which includes Minneapolis, Minnesota and surrounding areas.

How does this role make an impact?

• Responds to deployment directives and travels to catastrophe areas and areas with claims assistance needs to evaluate, negotiate, and settle personal and commercial lines property claims in various geographic locations.
• Investigates and completes physical inspections of property claims, evaluates damages, and prepares written estimates according to policy provisions.
• Initiates first contact with insureds and all relevant parties to gather basic information, obtain recorded statements and explain the overall claims process.

Do you have what we’re looking for?

Typically requires 7+ years of relevant experience or a combination of related experience, education and training.

• Must maintain a valid driver’s license with the ability to drive an automobile.
• Part 107 drone license required for roof inspections. License must be obtained within 5 months of start date; must pass exam within 3 attempts.
• Work is split approximately (up to) 90% field and 10% office, which will be contingent upon assigned claim type(s) within a specific geographic territory.
• Must have the physical dexterity to walk, reach, climb, and crawl to inspect damage, sometimes in unfavorable working conditions or inclement weather.
• The ability to lift, carry, and climb ladders weighing up to 80 pounds may be required (applicable to property claims only).
• Must have the ability to climb and access two-plus story structures.
• Work may extend beyond normal business hours as business needs dictate.

Base Pay Range: $77,600-$106,700

The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.

Incentive Pay: In addition to base salary, this position is eligible for a Short‑Term Incentive plan.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

COUNTRY is headquartered in Bloomington, IL and offers hybrid, onsite and remote opportunities. If you’re based at our Bloomington, IL corporate office, you’ll enjoy a hybrid work schedule - three days in the office and two days working remotely. For roles posted as remote, candidates who live more than 50 miles from Bloomington, IL may qualify for a fully remote arrangement.

From the moment you’re hired, we invest in you. We know job satisfaction fuels your contribution, so we offer competitive benefits and make investments that help you achieve your professional goals:

• Insurance benefits (medical, dental, vision, disability and life).
• 401(k) with company match.
• Paid time off, parental leave, paid company holidays and paid time off to volunteer in your community.
• Tuition assistance and industry education certificates and designations.
• Employee resource groups to connect with your peers.