Catalyst Foundations: Data Center Technician Training Program - New Mexico

Oracle Corporation; New Mexico; On-site; USD 27,000 - 52,000; Full time

Job summary

Oracle Corporation is launching Catalyst Foundations, a 12-week paid work and training program to prepare you for a career as a Data Center Technician in Oracle Cloud Infrastructure (OCI) data centers. The program combines hands-on experience, technical training, mentorship, and career development, with a goal of transitioning to a permanent role upon successful completion.

Open to individuals from diverse backgrounds, including high school graduates and those with experience in retail,

Qualifications

• Strong communication and collaboration skills.
• Ability to learn technical concepts and follow procedures precisely.
• Basic math and computer skills; MAC experience a plus but not required.
• Willingness to work non-standard schedules and perform physically demanding tasks.

Responsibilities

• Data center operations and hardware support: rack-and-stack, deployments, upgrades, break/fix tasks.
• Network installation and cabling: organize and label copper/fiber cabling, install equipment.
• Ticket management and operational support: use ticketing systems and document work.
• Inventory and logistics: receive, stage, track, and ship equipment; manage inventory.

Skills

Strong communication

Teamwork

Learning agility

Customer-focused

Job description

Job Description

Start a career in technology - no prior IT experience required

Interested in a data center career but don't have a technical background? Oracle's Catalyst Foundations program is designed for people who are ready to learn.

Catalyst Foundations is a 12-week paid work and training program that prepares participants for a career in Oracle Cloud Infrastructure (OCI) data center operations. Through hands-on experience, technical training, mentorship, and career development, you'll build the foundational skills needed to succeed as a Data Center Technician.

The goal of the program is for trainees to transition to permanent full-time Data Center Technician positions, dependent on successfully completing the program.

Whether you're a recent high school graduate or have experience in retail, hospitality, construction, manufacturing, logistics, the military, or another field, we encourage you to apply if you're excited to learn and build a career in technology. Prior technical experience or a degree is not required.

What you’ll learn

• During the program, you'll receive hands-on training while working alongside experienced technicians.
• You'll develop foundational knowledge in server hardware, data center operations, networking fundamentals, Linux, cloud infrastructure, safety and operational best practices, troubleshooting methodologies, and inventory and logistics operations.
• You'll also receive coaching, mentorship, and opportunities to continue developing your technical and professional skills throughout the program.

Responsibilities

What you’ll do during the program

Data center operations and hardware support

• Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.
• Assist with server deployments, hardware upgrades, component replacements, and decommissioning activities.
• Perform basic break/fix tasks following approved procedures.
• Support hardware lifecycle management.
• Learn troubleshooting techniques and elevate issues when appropriate.

Network installation and cabling

• Install, organize, and label copper and fiber cabling.
• Assist with network equipment installations.
• Learn networking fundamentals and data center communication standards.

Ticket management and operational support

• Complete assigned work using approved ticketing systems.
• Document completed work and operational activities.
• Follow service-level agreements (SLAs), operational procedures, and escalation processes.

Inventory and logistics

• Receive, stage, track, audit, and ship equipment.
• Maintain inventory records.
• Support warehouse and material handling activities.

Safety and compliance

• Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs), and safety requirements.
• Follow Oracle security, compliance, and change management processes.
• Maintain a clean and safe work environment.
• Use required personal protective equipment (PPE).

Objective Minimum Qualifications

• Minimum 18 years of age
• Demonstrated interest in technology and a desire to build a career in data center operations.
• Ability to learn technical concepts and follow documented procedures with precision.
• Strong communication, collaboration, and teamwork skills.
• Basic understanding of mathematical and computational concepts.
• Basic computer skills. Experience with a MAC is a plus though not required.
• Professional attitude with a customer-focused mindset.
• Ability to lift up to 50 pounds safely.
• Ability to climb ladders, work at height, and operate in confined spaces as required.
• Ability to perform physically demanding work in a data center environment, including standing or walking for most of the shift.
• Ability to work non-standard schedules, including nights, weekends, holidays, and shift-based assignments.
• Access to reliable personal transportation to travel to, and between, assigned data center buildings during the shift, as needed.
• Ability to travel locally and up to 5% domestically as required.
• Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card, or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

Preferred Qualifications

• Exposure to computer hardware, networking, electronics, construction, logistics, military operations, manufacturing, telecommunications, or related technical environments.
• Experience working in team-based operational environments.
• Technical coursework, certifications, vocational training, or related hands-on experience.
• Basic understanding of computer hardware and technology concepts.
• Strong attention to detail and commitment to quality.
• Ability to follow established procedures under supervision.
• Demonstrates learning agility and openness to feedback.
• Strong safety awareness and operational discipline.
• Ability to contribute positively within diverse and inclusive teams.

Language Requirement:Ability to understand and communicate effectively in English at a level necessary to perform the essential functions of the position, including understanding and communicating applicable safety instructions, operational procedures, and work-related information.

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $13.03 to $24.81 per hour; from: $27,100 to $51,600 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• 1. Medical, dental, and vision insurance, including expert medical opinion
• 2. Short term disability and long term disability
• 3. Life insurance and AD&D
• 4. Supplemental life insurance (Employee/Spouse/Child)
• 5. Health care and dependent care Flexible Spending Accounts
• 6. Pre-tax commuter and parking benefits
• 7. 401(k) Savings and Investment Plan with company match
• 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 9. 11 paid holidays
• 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• 11. Paid parental leave
• 12. Adoption assistance
• 13. Employee Stock Purchase Plan
• 14. Financial planning and group legal
• 15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.