Cat Foster Coordinator

ADP, Inc.; Doraville (GA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

LifeLine Animal Project is seeking a Cat Foster Coordinator to oversee the shelter's foster cat program and kitten care, coordinating vaccines and routine medical care with veterinary staff. This role supports the Foster to Adopt program and counsels foster families in care and placement.

The coordinator will maintain foster records, collaborate with adoptions, and manage scheduling, reporting, and communication across volunteers and staff to save lives in the community.

Qualifications

• Compassion for animals and people.
• Excellent communication skills, both verbal and written.
• Strong organizational skills to manage multiple tasks.
• Ability to work with diverse groups and volunteers.
• Willingness to learn shelter operations and procedures.

Responsabilités

• Provide excellent customer service and communications to clients, coworkers, fosters, and volunteers.
• Maintain the foster module in the shelter database to track foster pets.
• Assist FTA kitten adoptions with follow-up care until final adoption.
• Schedule vaccines, surgery, and follow-up visits with Veterinary staff.
• Train fosters, volunteers, and staff on proper cat care and enrichment.
• Support foster-to-adopt program and documentation.

Connaissances

Compassion for animals

Excellent communication

Organizational skills

Team collaboration

Adaptability

Formation

High school diploma

College degree preferred

Outils

Shelter database

Basic computer applications

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time 3 B Dekalb, Chamblee, GA, US

16 days ago Requisition ID: 1174

Department: Placement

Reports To: Foster and Rescue Manager

Location: 3280 Chamblee Dunwoody Rd, Chamblee, GA 30341

Summary:

LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.

The Cat Foster Coordinator is responsible for overseeing the shelter foster cat program, including the daily care of kittens housed in the shelter. This role supports the vaccination and basic routine medical care of foster cats, the implementation of the kitten Foster to Adopt (FTA) program, and the general coordination and counseling of fosters caring for shelter cats and kittens.

Essential Job Functions:

This represents a list of essential job duties. Other duties or special projects may be assigned as needed.

Uphold the standards and values of LifeLine Animal Project:

Save Lives -- Build Community -- Be Exceptional Stewards -- Be Courageous --

Be Compassionate -- Take Responsibility -- Respect, Embrace and Celebrate Diversity

Customer Service and Administrative Responsibilities:

• Provide excellent customer service and communications to clients, coworkers, fosters, and volunteers. Welcome visitors with a friendly and professional demeanor.
• Respect, embrace and celebrate diversity by always operating with a judgement-free mindset when greeting and working with visitors.
• Maintain the foster module in the shelter database to keep track of foster pets housed outside of the shelter.
• Assist the Foster to Adopt (FTA) kitten adoptions by supporting follow up care and related needs up to the point of finalizing the adoption.
• Coordinate with adoptions for scheduling surgery for FTA kittens to help advance LifeLine’s mission tosave lives.
• Work with Veterinary staff to schedule vaccines, surgery, appointments, follow-up appointments, and reschedules as needed.
• Take responsibility to Implement programs to enhance cat and kitten adoptions and foster placement.
• Courageously collaborate with relevant staff and departments to address specific behavior needs and support cats in foster and to address any issues or concerns that arise.
• Prepare reports as needed.

Animal Behavior and Care Responsibilities:

• Administer dewormer and vaccinations to foster animals per medical protocol.
• Monitor the care of kittens in the nursery.
• Train fosters, volunteers and employees on the proper care of cats and kittens of all ages and proper enrichment techniques.
• Be willing to work flexible hours and be on call if needed for foster emergencies.
• Work with Veterinary staff on medical treatment of cats and kittens in foster care.
• Compassionately counsel fosters. Answer questions, provide additional training and support as needed. Stay connected to short- and long-term fosters with follow-up phone calls, emails and visits. Maintain connection even when fosters are not housing an animal.

General Responsibilities:

• Provide back up as needed to other foster roles within the department.
• Have a shelter presence to handle onsite foster customer service experiences and assist in tasks relating to cat foster placements such as matchmaking, introductions, behavior and medical consults, and handoffs.
• Be an exceptional steward by maintaining a general understanding of all shelter operations, including animal care, adoption policies, volunteer opportunities, foster programs and any other operational processes.
• Stay informed about current animals in the shelter, including their needs, personalities, and status.
• Help build a community of animal welfare advocates by supporting and engaging the volunteers who aid the placement teams.
• Continue education by participating in LifeLine’s 40-hour annual training requirement.
• Maintain a clean and tidy work area.
• Other tasks as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Compassion for animals and the people who love and care for them.
• Passion for animal welfare and a strong understanding of animal care.
• Ability to serve the public and fellow employees with honesty and integrity.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse groups.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Proficiency in basic computer applications and experience with database systems is a plus.
• Ability to stand for extended periods and to bend and reach to perform assigned work activities.
• Ability to work well in a fast-paced, team-oriented environment.
• Comfortable working with dogs and cats of all sizes, breeds, and temperaments.
• Ability to follow safety protocols and handle challenging situations with calmness and professionalism.
• Ability to work collaboratively with multiple departments to ensure efficient shelter operations.
• Ability to adapt to changing circumstances and remain composed under pressure.
• Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
• Must be able to work weekends, holidays, and varying shifts based on shelter needs.
• Must have a means of travel that ensures prompt arrival for work shifts.
• Must pass a background check.

Education and/or Experience:

High school diploma or equivalent; college degree or relevant coursework preferred.

18 years or older required, 23 years or older preferred for the purposes of being added to group vehicle insurance policy.

One or more years’ experience in animal related field or animal sheltering preferred.

Previous experience in customer service, hospitality, or a similar role is highly desirable.

Fear Free Sheltering preferred.

While performing the duties of this job, employee may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.