Casino Surveillance Technician – On‑Site, 24/7

Hard Rock Hotel Cancun; Bristol (VA); On-site; USD 19,286 - 26,174; Full time

Job summary

Hard Rock Hotel & Casino Bristol is seeking a Surveillance Operator to monitor the gaming floor, parking areas, and back-of-house spaces using advanced video and electronic surveillance systems. You will help ensure adherence to state gaming laws and internal policies while delivering excellent guest relations.

The role requires two years of surveillance experience, a high school diploma or equivalent, and the ability to obtain all required licenses.

Qualifications

• High school diploma or equivalent and two years' surveillance experience.
• Must obtain and maintain applicable licenses/certifications.
• Able to work holidays, weekends, and flexible shifts.

Responsibilities

• Install and maintain surveillance equipment.
• Troubleshoot and repair faulty equipment promptly.
• Monitor gaming floor and related areas for compliance.
• Coordinate with authorities and document incidents.
• Respond to 24/7 emergency callouts.

Skills

Surveillance operations

Equipment maintenance

Troubleshooting

Regulatory compliance

Education

High School Diploma or GED

Tools

Security cameras

Alarm systems

Video equipment

Job description

Hard Rock Hotel & Casino Bristol is seeking a Surveillance Operator to monitor the gaming floor, parking areas, and back-of-house spaces using advanced video and electronic surveillance systems. You will help ensure adherence to state gaming laws and internal policies while delivering excellent guest relations.

The role requires two years of surveillance experience, a high school diploma or equivalent, and the ability to obtain all required licenses.