Casino Surveillance Specialist

Oaklawn Jockey Club; Hot Springs (AR); Presencial; Confidential; Jornada completa

Descripción de la vacante

Oaklawn Jockey Club is seeking a Surveillance Operator to protect assets and integrity of gaming. You will monitor casino activity using CCTV and recording devices, document incidents, and assist in investigations.

The role requires handling confidential information, working overtime, and staying current with state and federal gaming regulations. Experience in security or surveillance is preferred; a valid driver's license is required.

Formación

• Must be at least 21 years old and have a high school diploma or GED.
• Casino, security, or loss prevention experience preferred.
• Strong guest service, communication, and problem-solving abilities.
• Ability to maintain confidentiality and integrity.
• Ability to work overtime and as part of a team.

Responsabilidades

• Monitor the casino via CCTV and recording devices to detect violations.
• Review video, document jackpots, guest complaints, procedure errors, risk issues and theft.
• Maintain and save video evidence; prepare daily reports and logs.
• Respond to emergencies and dispatch EMS or security to locations as needed.
• Maintain knowledge of gaming regulations and Oaklawn policies and procedures.

Conocimientos

Guest service experience

Teamwork

Problem-solving skills

Strong communication

Integrity

Educación

High school diploma or GED

College degree preferred

Herramientas

CCTV systems

Security surveillance software

Descripción del empleo

Oaklawn Jockey Club is seeking a Surveillance Operator to protect assets and integrity of gaming. You will monitor casino activity using CCTV and recording devices, document incidents, and assist in investigations.

The role requires handling confidential information, working overtime, and staying current with state and federal gaming regulations. Experience in security or surveillance is preferred; a valid driver's license is required.