Casino Surveillance Operator & Crisis Response

Caesars Entertainment Corp; Elgin (IL); Vor Ort; USD 30.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision, Life &amp

Disability Insurance

401(k)

Paid Time Off

Education Assistance

Team Member Discounts

Zusammenfassung

Caesars Entertainment Corp. is seeking a Surveillance Operator to observe casino and property operations using surveillance technology and protect assets, guests and staff.

The role requires operating surveillance equipment, independent judgment within policy, and maintaining confidentiality in a fast-paced environment. Excellent English and customer service skills are essential, with prior surveillance or table games knowledge preferred.

Qualifikationen

• Must be at least 21 years old.
• Prior surveillance experience or knowledge of table games preferred.
• High school diploma or GED required.
• Ability to read, write and speak in English.
• Excellent customer service skills required.
• Skill in developing and maintaining guest relations.
• Ability to work under stress and in a high-volume environment.
• Maintain confidentiality of sensitive information.

Aufgaben

• Operate all surveillance equipment.
• Make independent and good judgment decisions within policy and procedures.
• Monitor asset protection for the casino and guests.
• Monitor security protection for guests, pavilion and casino property.
• Monitor tables, slot operations poker tables, cage and count room activities.
• Monitor non-gaming areas, including exterior perimeters.
• Complete written logs of activities during the shift.
• Prepare written observation and policy violation reports.
• Must be able to respond calmly in a crisis and stressful situation.
• Make every attempt to keep duties discreet and confidential.
• Performs all other tasks that may be assigned in the future.

Kenntnisse

Customer service

Discretion/confidentiality

English proficiency

Crisis response

Attention to detail

Team oriented

Communication

Multitasking

Ausbildung

High school diploma or GED

Tools

Surveillance equipment

Jobbeschreibung

Caesars Entertainment Corp. is seeking a Surveillance Operator to observe casino and property operations using surveillance technology and protect assets, guests and staff.

The role requires operating surveillance equipment, independent judgment within policy, and maintaining confidentiality in a fast-paced environment. Excellent English and customer service skills are essential, with prior surveillance or table games knowledge preferred.