Casino Snack Bar Attendant — Fast-Paced Guest Service

Seneca Gaming Corporation; Buffalo (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Seneca Resorts & Casinos is seeking a Snack Bar Attendant to operate the Burger Bar, Slice N Dice, the TDR, and/or the Coffee Shop during shifts. This role requires cash handling, coffee and food service equipment operation, and may include serving alcohol.

Candidates should have guest-focused customer service experience and the ability to work within company policies. Education includes a high school diploma or equivalent, with preference for prior cash handling and food service exposure.

Qualifications

• Must be 18 years of age or older upon employment.
• High school diploma or its equivalency preferred.
• Must have limited cash handling, limited coffee shop and some degree of food production experience.
• Previous customer service experience preferred.

Responsibilities

• Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
• Provide prompt, friendly, and courteous service of food and beverage to all our guests.
• Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
• Following all cash handling policies and procedures.
• Adhere to all safety and sanitation guidelines in regards to Seneca Nation Health codes and Seneca Niagara Casino Risk Management Department.
• Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
• Must complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

Skills

Customer service

Communication skills

Cash handling

Coffee shop experience

Education

High school diploma or equivalent

Tools

Food service equipment

Job description

Seneca Resorts & Casinos is seeking a Snack Bar Attendant to operate the Burger Bar, Slice N Dice, the TDR, and/or the Coffee Shop during shifts. This role requires cash handling, coffee and food service equipment operation, and may include serving alcohol.

Candidates should have guest-focused customer service experience and the ability to work within company policies. Education includes a high school diploma or equivalent, with preference for prior cash handling and food service exposure.