Casino Security Officer: Protecting Guests & Assets

Churchill Downs Incorporated; Oxford (ME); On-site; USD 25,000 - 30,000; Full time

Job summary

Churchill Downs Incorporated's Oxford Casino Hotel in Oxford, Maine, seeks Security Officers to safeguard the casino, parking areas and property, while delivering outstanding guest service. This on-site role requires alertness, adherence to SOPs, and a professional, friendly demeanor.

Success hinges on being 21+, having a valid license, and the ability to obtain Maine Gaming Commission licensing; applicants must handle public interactions calmly and respond to incidents with initiative.

Qualifications

• Candidates must be at least 21 years old.
• Must have a valid driver’s license and be able to obtain Maine Gaming Commission licensing.
• Ability to work under pressure with minimal supervision and to interact positively with the public.
• Ability to handle customer complaints and disputes professionally.

Responsibilities

• Provides security, safety and loss control by monitoring, observing, reporting and taking appropriate action.
• Responds to threats and emergencies with immediate assistance.
• Observes and reports safety hazards or unlawful activity to supervisor.
• Maintains accountability for assigned assets during fills, credits, drops and escorts.
• Maintains integrity of duties to protect property assets at all times.
• Gives full attention to guest opportunities and ensures guest satisfaction.
• Grooms and uniforms must be immaculate at all times.
• Documents departmental and property activities clearly and legibly.
• Promotes effective verbal and written communications.
• Performs other lawful tasks as directed by supervisor or management.

Skills

Customer service

Public interaction

License eligibility

Pressure handling

Job description

Churchill Downs Incorporated's Oxford Casino Hotel in Oxford, Maine, seeks Security Officers to safeguard the casino, parking areas and property, while delivering outstanding guest service. This on-site role requires alertness, adherence to SOPs, and a professional, friendly demeanor.

Success hinges on being 21+, having a valid license, and the ability to obtain Maine Gaming Commission licensing; applicants must handle public interactions calmly and respond to incidents with initiative.