Casino Marketing Manager – Mandalay Bay

Hospitality Matches; Las Vegas (NV); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Wellness programs

Partner discounts

Free meals

Free parking

Health benefits

Development opportunities

Job summary

Hospitality Matches in Las Vegas is seeking a Casino Marketing Manager to drive marketing strategies that boost guest engagement, grow targeted play, and deliver strong financial performance. You will oversee tournaments, events, and promotions, and guide the Casino Host team while collaborating with corporate and property partners for seamless execution.

You will leverage insights to optimize guest experiences and business outcomes, developing cross‑department campaigns and ensuring accurate

Qualifications

• Bachelor’s Degree required.
• 2+ years of relevant experience in casino or hospitality marketing.
• Must be 21 years of age.

Responsibilities

• Support the host team by guiding procedures and resolving operational challenges.
• Review and submit changes for marketing collateral and ensure approvals are followed.
• Design, implement and evaluate marketing programs, host productivity, event P&L’s, and promotions with the marketing team.
• Develop direct mail and email criteria for campaigns with Direct Marketing.
• Make approval decisions for event participation and tickets based on historical gaming data.
• Prepare rules and procedures for tournaments, giveaways, and drawings and ensure timely communication across departments.
• Assist with tournament administration including databases, fees, scoring, and reports.
• Lead promotional drawings and engage with guests on stage and in the crowd.
• Ensure Gaming MICS are followed for events and deadlines for taxable documentation.
• Develop fact sheets and memos for Slot Marketing initiatives and keep departments updated.

Skills

Marketing Strategy

Event Management

Guest Engagement

Promotions

Team Leadership

Education

Bachelor's Degree

Job description

The Job

As a Casino Marketing Manager, you’ll drive the execution of marketing strategies that enhance guest engagement, grow targeted play, and deliver strong financial performance. You’ll oversee tournaments, events, and promotional activity, provide guidance and support to the Casino Host team, and collaborate with corporate and property-wide partners to ensure seamless execution. You’ll also leverage insights to optimize both the guest experience and business outcomes, creating an unmatched experience for our guests.

The Day-to-day

• Support the host team by providing guidance on procedures and systems and assisting in resolving operational challenges.
• Review and submit changes for marketing collateral. Ensure the approval chain for marketing collateral is followed accurately and timely
• Works closely with National Marketing management to design, implement and evaluate marketing programs, host productivity, event P&L’s, and M life Rewards initiatives and promotions
• Works with Direct Marketing team to develop marketing campaigns and establish direct mail and email criteria specific to each campaign
• Make approval decisions for event participation and tickets based on historical gaming
• Prepare rules and procedures for tournaments, giveaways, and drawings, ensuring all impacted departments receive timely communication.
• Assist with all tournament administration which includes creating tournament databases, charging entry fees, report execution, scoring, record keeping, host lists, session time assignments, guest interactions, hardware/software checks, credential prep, collateral approvals, and overseeing the tournament team
• Lead promotional drawings, including facilitating announcements and engaging with guests on microphones in both stage and crowd environments.
• Ensure all Gaming MICS are followed for events, tournaments, and giveaways, including the accurate completion of all required taxable documentation
• Develop fact sheets, memos and informational content for Slot Marketing initiatives, such as slot tournaments, host events, seasonal and targeted marketing campaigns and ensure supporting departments are up to date on current initiatives
• Collaborate with M life Rewards Desk in day‑to‑day operations and support of company‑wide initiatives
• Prepare and distribute standard and ad hoc reports based on business needs
• Answer financial and comparative performance questions pertaining to Slot Marketing events and initiatives

The Ideal Candidate

• Must be a minimum of 21 years of age
• Bachelor’s Degree
• 2+ years of prior relevant experience required

The Perks & Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community