Casino Housekeeping & Maintenance Supervisor

Diamond Jo Casino & Hotel; Northwood (IA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading casino and hotel is seeking a Casino Housekeeping & Maintenance Supervisor in Northwood, Iowa. The supervisor will lead housekeeping and maintenance teams to ensure high service standards and efficient operations. Candidates should have prior experience in a similar role and excellent communication skills. This position involves working in various conditions and leading team activities to optimize performance.

Qualifications

• Must be 18 years or older.
• Six months of prior experience in a similar position preferred.
• Must be able to stand and walk throughout the shift.
• Must have excellent communication skills.

Responsibilities

• Lead day to day activities and functions for the assigned shift.
• Manage assignments and ensure completion of projects.
• Create a work environment that promotes teamwork.
• Mentor and coach direct reports.

Skills

Excellent communication skills

Leadership

Mentoring and coaching

Teamwork

Job description

Casino Housekeeping & Maintenance Supervisor

Location: Austin, MN

Overview

Responsible for supervising casino housekeeping and maintenance staff during the assigned shift. Ensure that all housekeeping, maintenance work, and emergency matters are responded to and resolved in an appropriate and timely manner.

Responsibilities

• Lead day to day activities and functions performed within the assigned shift in accordance with the company’s business objectives, budgetary guidelines, and established safety standards.
• Manage assignments, work priorities, leadership decisions, and ensure the completion of projects in a timely, efficient and effective manner.
• Create a work environment that promotes teamwork, performance feedback, recognition, respect and team member satisfaction, quality hiring, training and succession planning processes.
• Mentor and coach direct reports with additional tasks and responsibilities to optimize advancement opportunities.
• Ensure high level of service standards for the department and exceptional inter-departmental collaboration, communication and support.
• Monitor and communicate building infrastructure needs.
• Lead department emergency response plan when necessary.
• Possess computer abilities using basic Microsoft Office programs, work order management system, and building automation systems.
• Assist Facility Manager by ensuring efficient and proper operation of the department and staff during the assigned shift.
• Schedule and delegate assignments to maintenance and housekeeping staff.
• Assign preventive maintenance procedures and schedules.
• Oversee daily cleaning of the property including casino floor, restrooms, and slot machines.

Qualifications

• Must be 18 years or older.
• Six (6) months of prior experience in a similar position preferred.
• Must be able to stand and walk throughout shift.
• Must be able to stoop, kneel, bend, crouch, and work in confined areas.
• Must be able to safely and effectively perform duties assigned.
• Must be able to carry and communicate by two-way radio.
• Must have excellent communication skills.

Additional Information

All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability or any other federal, state, or local protected class.