Casino Housekeeping & Guest Services Specialist

St Jo Frontier Casino; Saint Joseph (MO); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Affinity Gaming in Missouri is seeking a diligent cleaner to provide proactive service to casino and office guests, maintain safety, and keep all public areas clean. Responsibilities include cleaning restrooms, gaming areas, and offices, as well as reporting unsafe conditions.

The role requires a high school diploma and ability to obtain a Level II Missouri Gaming License. Qualifications emphasize English communication, 18+ age, and compliance with uniform and grooming standards.

Qualifications

• Must be able to communicate in English effectively.
• Must be at least 18 years of age.
• High school diploma or equivalent is required.

Responsibilities

• Provide proactive customer service to casino and office guests.
• Maintain the safety of customers and guests.
• Ensure all public areas are vacuumed, dusted, wiped clean, and mopped where needed.
• Pick up paper, trash, litter, debris, and clean ashtrays around all gaming areas and machines.
• Maintain clean and sanitary restrooms.
• Clean windows, blinds, gaming machines, light fixtures, and pit areas.
• Clean and maintain employee break rooms.
• Report to the supervisor all unsafe and hazardous conditions.
• Vacuum, dust, clean, and empty trash of all offices, break rooms, and training rooms.
• Clean all elevators, stairways, and foyers.
• Maintain proper department uniform, appearance, and grooming standards.
• Meet attendance guidelines of the job and adhere to regulatory, department, and company policies.
• Perform all job functions safely and responsibly.
• Perform any reasonable request made by your immediate supervisor or any Manager.

Skills

English proficiency

Education

High school diploma or equivalent

Job description

Affinity Gaming in Missouri is seeking a diligent cleaner to provide proactive service to casino and office guests, maintain safety, and keep all public areas clean. Responsibilities include cleaning restrooms, gaming areas, and offices, as well as reporting unsafe conditions.

The role requires a high school diploma and ability to obtain a Level II Missouri Gaming License. Qualifications emphasize English communication, 18+ age, and compliance with uniform and grooming standards.