Casino Housekeeper

Citizen Potawatomi Nation; Shawnee (AL); On-site; USD 14,000 - 28,000; Full time

Job summary

Citizen Potawatomi Nation's Grand Casino Hotel & Resort is hiring for a housekeeping role to maintain a clean, attractive, and well-functioning casino and administrative facilities.

Responsibilities include cleaning around gaming machines, offices, and warehouses; dusting, vacuuming, restroom sanitation, lifting and moving supplies, and ensuring safety standards. Ability to lift up to 70 lbs and availability on weekends/holidays required.

Qualifications

• Must have high school diploma or GED.
• Very good communication and writing skills; ability to follow verbal and written directions.
• Availability to work any shift, weekends, and holidays.

Responsibilities

• Maintain a clean, attractive, and well-functioning casino and administrative facilities.
• Keep areas around gaming machines, offices, and warehouse clean and clear of trash.
• Dust, vacuum, wipe desks/computers/gaming equipment; empty trash and ashtrays.
• Restrooms and other areas kept clean, stocked, and sanitary.
• Provide friendly and courteous customer service; assist with moving furniture and equipment as needed.

Skills

Cleaning proficiency

Communication skills

Follow directions

Education

High school diploma or GED

Job description

Description

Starting Pay $10.00-$20.00 Per Hour

ALL FULL TIME POSITIONS:

In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.

JOB SUMMARY:

To maintain a clean, attractive, and well-functioning casino and administrative facilities.

MAJOR DUTIES:

• Responsible for keeping the areas around gaming machines, administrative offices, and warehouse clean and clear from the trash.
• Perform dusting, vacuuming, wiping down computers, desks, and gaming machinery, emptying trashcans and ashtrays.
• Responsible for keeping restrooms and areas clean, supplied, and sanitary.
• Responsible for keeping other areas of the casino and administration clean and clear from the trash.
• Provide friendly and courteous customer service.
• Provide assistance with moving furniture, gaming devices, and other equipment as needed.
• Clean windows as needed.
• Sweep and mop floors as scheduled.
• Mop, clean or sweep up accidental spills as soon as possible.
• Load and unload supplies and equipment.
• Ensure that all entryway mats are maintained in a clean condition.
• Assist in moving gaming devices, furniture, and other equipment when necessary.
• Evaluate and make recommendations concerning cleaning products and equipment understudy, order and maintain sufficient inventory of housekeeping supplies and equipment.
• Participate freely in training that compliments the adopted standards of cleanliness.
• Observe and implement all prescribed safety practices and methods.
• Make recommendations to supervisor regarding changes that may result in tangible savings to Grand Casino Hotel & Resort.

Requirements

FACTOR 1: KNOWLEDGE REQUIRED BY THIS POSITION

• General knowledge of microbial growth prevention and intervention.
• General knowledge of infection control.
• Knowledge of Manufacturer’s Safety Decals on chemicals and supplies.
• Knowledge of possible adverse reactions when mixing chemicals.
• Knowledge of all prescribed safety rules and regulations.
• Knowledge of evaluations methods concerning cleaning products and equipment.
• Knowledge of overall housekeeping operations.

FACTOR 2: SUPERVISORY CONTROLS

• The incumbent is under the direct supervision of the Housekeeping Supervisor, Citizen Potawatomi Nation, Grand Casino Hotel & Resort.
• Supervisor assigns work on information regarding the objectives, priorities, and deadlines.
• Incumbent handles work independently according to established policies.
• The supervisor assigns work in terms of project objectives and basic priorities and is available for consultation in resolving complex or controversial issues.
• The incumbent independently plans and carries out the projects and applies prescribed approaches and methods to be used in solving problems.
• Completed work is immediately inspected to determine that objectives have been met and are in compliance with instructions, policies, and regulations.

FACTOR 3: GUIDELINES

• The incumbent uses established standards of cleanliness as prescribed by the Housekeeping Manager, hospitality guides, and employer standard operating procedures, in addition to personal experience, handbooks, policies, and precedents.
• Guidelines include verbal instructions and Citizen Potawatomi Nation regulations and directives, manufacturer’s catalogs, handbooks, precedents, and files of previous projects.
• The Incumbent implements adaptations in dealing with problems and unusual situations always with the best interests of the Citizen Potawatomi Nation and Fire lake Grand Casino in mind.

FACTOR 4: COMPLEXITY

• As the level of difficulty increases, the incumbent considers differences in the courses of action and refines methods or develops new techniques, concepts, theories, or programs to solve problems.
• Incumbents will rarely be faced with unusual circumstances, which may conflict with existing policies and procedures.
• The level of difficulty will vary from mild to moderately complex circumstances at times.
• The incumbent may occasionally be required to depart from past approaches and to extend traditional techniques or develop new ones to meet major objectives and projects without compromising cleanliness and hospitality industry standards.

FACTOR 5: SCOPE AND EFFECT

• The purpose of the work is to create a clean, aseptic, and aesthetic environment, thereby contributing to efforts to generate a profit by providing quality services through the Fire lake Grand Casino Housekeeping Section.
• The work affects the bottom line (profit) of the Grand Casino Hotel & Resort and subsequently the reflection upon the image of the Citizen Potawatomi Nation.

FACTOR 6: PERSONAL CONTACTS

• The range of contacts includes ordinary citizens who come to enjoy the amenities offered by the property, to International dignitaries in addition to those dignitaries who represent the Citizen Potawatomi Nation, National Indian Gaming Commission, Federal, and State Government, and other Native American Tribes.

FACTOR 7: PURPOSE OF CONTACTS

• The purpose of the contacts is to provide housekeeping services at the highest possible level of quality within available resources.

FACTOR 8: PHYSICAL DEMANDS

• The incumbent will perform extensive physical efforts such as climbing, lifting, and reaching. The preponderancy of physical exertion will be spent walking from one service area for routine and urgent cleaning situations. This position is physically very active in nature. Incumbents may be required to lift items weighing up to 70 lbs.

FACTOR 9: WORK ENVIRONMENT

• The work is performed in a corporate setting in addition to a Casino within the confines of the property in a climate-controlled environment.

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

• Must have a high school diploma or GED equivalent.
• Must have very good communication and writing skills and have the ability to follow verbal and written directions and instructions.
• Availability to work any shift, start time, weekends, and holidays

NOTE: The above‑described duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be considered as an all-inclusive list of the duties, knowledge, skills, abilities and other characteristics of an employee in this position.