Casino Floor Host & Guest Services Specialist

Town Pump, Inc.; Townsend (MT); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flex Spending Accounts

Paid Time Off

Education reimbursement

Job summary

Town Pump, Inc. in Townsend, MT is hiring a Casino Floor Runner to join our team. You will deliver friendly service, handle cash, assist cashiers, and help keep the casino floor clean and inviting while ensuring compliance with age restrictions.

Join a team that prides itself on guest recognition and proactive service; you will support bar operations, restock, and contribute to a safe, efficient gaming environment. Town Pump offers solid benefits and opportunities for growth.

Qualifications

• Strong customer service and communication skills required.
• Experience with cash handling and basic accounting helpful.
• Ability to complete shift paperwork accurately and on time.

Responsibilities

• Provide exceptional customer service, cash handling, and basic accounting.
• Operate a cash register and manage stock, pricing, rotation, and display of bar inventories.
• Perform housekeeping inside and outside the casino and assist with drink orders.
• Remember regular customers' names and faces and monitor legal age requirements.
• Complete shift paperwork accurately and efficiently; handle large cash amounts.
• Suggest selling and helping customers with gaming machine operations; wear the uniform.
• Clean and maintain restrooms, ashtrays, dust, windows, floors; empty trash and keep areas orderly.
• Maintain casino safety and security; assist patrons verifying wins and payouts.
• Report personnel or policy issues to the manager with potential impact on operations.

Skills

Customer service

Cash handling

Shift paperwork

Tools

Cash register

Job description

Town Pump, Inc. in Townsend, MT is hiring a Casino Floor Runner to join our team. You will deliver friendly service, handle cash, assist cashiers, and help keep the casino floor clean and inviting while ensuring compliance with age restrictions.

Join a team that prides itself on guest recognition and proactive service; you will support bar operations, restock, and contribute to a safe, efficient gaming environment. Town Pump offers solid benefits and opportunities for growth.