Casino EVS & Guest Experience Porter

Golden Entertainment, Inc.; Las Vegas (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

Golden Entertainment, Inc. is seeking an EVS Utility Porter for our Las Vegas property. You will help maintain the cleanliness, appearance, and safety of casino floors and public areas, using specialized equipment and following established procedures to ensure guest-ready environments.

The role emphasizes timely guest service, proper handling of cleaning tasks, and adherence to safety protocols within a fast-paced casino setting. Join a team committed to guest satisfaction and high standards.

Qualifications

• 1 year of janitorial or porter experience in a casino or similar environment preferred.
• Knowledge of and experience using carpet cleaners, high-speed buffers, power washers, and marble polishers.
• Familiarity with procedures for maintaining various hard surfaces, waxing, and use of chemical cleaning agents.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture.
• Regularly clean high and low surfaces including signs, vents, and windows using ladders or high lifts (up to 25 feet).
• Scrub, polish, disinfect, and wipe surfaces such as trash cans, sinks, toilets, urinals, furniture, and fixtures.
• Clean and maintain casino floor including vacuuming, removing debris from gaming tables, and cleaning ashtrays, glassware, etc.
• Maintain and store cleaning equipment properly; report repair needs to management.
• Utilize proper cleaning procedures and equipment to maintain hard floors and carpeting.
• Handle and dispose of biohazardous materials in compliance with OSHA and company safety protocols.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
• Perform other duties as assigned.

Skills

Guest service

Teamwork

English communication

Education

High School Diploma or equivalent

Tools

Carpet cleaners

High-speed buffers

Power washers

Marble polishers

Job description

Golden Entertainment, Inc. is seeking an EVS Utility Porter for our Las Vegas property. You will help maintain the cleanliness, appearance, and safety of casino floors and public areas, using specialized equipment and following established procedures to ensure guest-ready environments.

The role emphasizes timely guest service, proper handling of cleaning tasks, and adherence to safety protocols within a fast-paced casino setting. Join a team committed to guest satisfaction and high standards.