Casino Dining Server: Elevate Guest Experience & Upsell

Treasure Bay Llc; Biloxi (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Treasure Bay Llc in Biloxi, MS is seeking a Server to provide friendly, attentive service and help ensure every guest has an excellent dining experience. The role emphasizes knowledge of the menu, upselling beverages and entrées, and maintaining a welcoming atmosphere.

Responsibilities include taking orders, coordinating with kitchen and bar, delivering meals, and ensuring timely service. A strong focus on guest satisfaction and teamwork is essential.

Qualifications

• High school graduate or GED equivalent.
• Must be able to speak, read, write, and understand the primary languages of the work location.
• Knowledge of the sequence of service and buffet procedures, generally involving one year minimum, as a bus person.
• Must be customer orientated.

Responsibilities

• Full knowledge of all food and beverage offerings.
• Ensure each guest has a great dining experience.
• Provide friendly, attentive and timely service.
• Maintain focus on the guest at all times during shift.
• Assume 100% responsibility for the guest’s excellent dining experience.
• Welcome and greet guests within 1 minute.
• Inform guests of the specials and any menu changes.
• Make specific recommendations you genuinely feel your guest will enjoy.
• Take food and beverage orders and enter into POS accurately.
• Deliver food and beverages in a timely manner.
• Provide beverage refills and monitor guest needs.
• Pre-bus tables and ask targeted questions to enhance experience.
• Perform side work and maintain a clean dining area.
• Prepare final bill and process payment through POS.

Education

High school graduate or GED

Job description

Treasure Bay Llc in Biloxi, MS is seeking a Server to provide friendly, attentive service and help ensure every guest has an excellent dining experience. The role emphasizes knowledge of the menu, upselling beverages and entrées, and maintaining a welcoming atmosphere.

Responsibilities include taking orders, coordinating with kitchen and bar, delivering meals, and ensuring timely service. A strong focus on guest satisfaction and teamwork is essential.