Casino Dealer - Dynamic, Guest-Focused, Fast-Paced

Hollywood Casino Joliet; Joliet (IL); Presencial; USD 10.000 - 15.000; Jornada completa

Descripción de la vacante

PENN Entertainment is seeking a casino dealing professional for our Joliet, IL location. The role involves opening/controlling games, dealing, paying winnings, exchanging currency for chips and explaining game rules.

A strong focus on guest experience and integrity is essential. Requirements include 21+ years old, at least 6 months of casino dealing experience (Blackjack/Roulette/Craps), passing an audition, English fluency, and excellent guest service skills.

Formación

• Must be at least 21 years of age.
• Minimum 6 months of casino dealing experience is required. Must have Blackjack and Roulette and/or Craps.
• Must be able to pass an Audition.
• Must understand and speak the English language.
• Must have excellent guest service skills.

Responsabilidades

• Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.
• Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.
• Changes over deck of cards or dice; inspects and mixes cards.
• Verifies bank roll fills with the supervisor and Security personnel.
• Ensures protection of game; maintains continuous inspection of cards or dice; ensures betting in compliance with game rules and minimums set.
• Closes game; sorts cards, balances rack, counts chips, and signs off with the supervisor.
• Maintains the honesty and integrity of assigned games, controlling pace.
• Assists guest with questions regarding casino activities or refers to appropriate personnel.
• Other duties as assigned.

Conocimientos

Guest service

Customer service

Casino dealing

Educación

High School Diploma or GED

Descripción del empleo

PENN Entertainment is seeking a casino dealing professional for our Joliet, IL location. The role involves opening/controlling games, dealing, paying winnings, exchanging currency for chips and explaining game rules.

A strong focus on guest experience and integrity is essential. Requirements include 21+ years old, at least 6 months of casino dealing experience (Blackjack/Roulette/Craps), passing an audition, English fluency, and excellent guest service skills.