Casino CRM Analytics Lead: Strategy & Growth

Hard Rock Digital; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay and benefits

Flexible work from home or office hours

Startup culture backed by a secure, global brand

Opportunity to help shape future strategy

Job summary

Hard Rock Digital is seeking a Senior Manager of Casino CRM Analytics to lead analytics for their gaming operations. The role requires a strategic leader who can influence decisions based on rigorous analysis. You'll develop a high-performance analytics team and implement innovative tools and frameworks to improve CRM strategies. The company values mentoring talent and embracing a diverse workforce. Flexible work options and competitive benefits are offered.

Qualifications

• 6+ years of experience in analytics, with 2+ years leading teams.
• Experience in online gaming.
• Experience applying AI/ML or automation thoughtfully to business problems.
• Background in engineering, math, computer science, or economics.

Responsibilities

• Develop and lead a team of CRM analysts.
• Implement robust test-and-learn strategies.
• Provide actionable insights that influence marketing strategies.
• Champion evidence-based decision-making.

Skills

Strategic Analytics Leadership

Business Impact Orientation

CRM Testing Expertise

Influential Communication

Talent Mentoring

Education

Bachelor's degree in a quantitative field

Tools

Advanced SQL

Job description

Hard Rock Digital is seeking a Senior Manager of Casino CRM Analytics to lead analytics for their gaming operations. The role requires a strategic leader who can influence decisions based on rigorous analysis. You'll develop a high-performance analytics team and implement innovative tools and frameworks to improve CRM strategies. The company values mentoring talent and embracing a diverse workforce. Flexible work options and competitive benefits are offered.