Casino Conference Center National Sales Manager

Choctaw Casinos & Resorts; Durant (OK); On-site; USD 70,000 - 110,000; Full time

Job summary

Choctaw Casinos & Resorts is seeking a National Sales Manager to build long-term relationships with corporate and social events clients and maximize hotel and conference usage. You will report to the Director of Sales and drive revenue through strategic outreach and CRM tracking.

The role requires a bachelor’s degree or equivalent experience, proficiency in Word/Excel/PowerPoint, and at least two years in hotel, sales, or conference services, with a flexible schedule to meet business needs.

Qualifications

• Bachelor’s degree or four years directly related experience.
• Proficient use of Microsoft Word, Excel, and PowerPoint.
• Working knowledge of Delphi CRM system.
• Strong customer service mindset and relationship-building skills.
• Ability to assess client needs and meet quality standards in service and sales.
• Two years’ prior experience in hotel, sales, or conference services.

Responsibilities

• Book group business including guest rooms, conference space, and casino amenities.
• Evaluate market trends and adjust strategy to exceed personal sales goals.
• Identify and solicit new business through networking with local business and agencies.
• Participate in tradeshows and showcase the property to prospective clients.
• Conduct sales calls, build rapport, and maintain existing relationships.
• Maintain accounts and use CRM to track activity and business details.
• Negotiate pricing for cost controls and collaborate with services teams.
• Present reports and plans to Director of Sales to achieve objectives.

Skills

Customer service

Sales

Microsoft Word

Microsoft Excel

PowerPoint

CRM Delphi

Networking

Communication

Education

Bachelor's degree or four years related experience

Tools

Delphi CRM

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Full-Time | Must be able to work a flexible schedule to meet business needs

Job Purpose or Objective(s): The National Sales Manager focuses on building long-term relationships with customers; maximize hotel/conference usage and produce revenue from corporate and social events to meet sales goals. You will report to the Director of Sales.

Primary Tasks:

• You will book group business to include guest rooms, conference space, and other casino amenities in assigned territory.
• Evaluate market/economic trends and introduce appropriate changes in strategy to exceed personal sales goals.
• You will identify and solicit new business for property through networking with local business and community agencies.
• Participate in tradeshows within the hotel and trade related organizations and showcase the property to prospective clients.
• You will conduct sales calls, build rapport and maintain existing business relationships to acquire new business.
• Maintain accounts, contacts, activity, and business details within the appropriate software applications.
• You will negotiate pricing for efficient cost controls.
• Collaborate with conference services and the front office to ensure all details of the contract are delivered.
• You will present weekly, monthly, quarterly, and annual reports and plans for current and projected sales to Director of Sales, to ensure the achievement of the sales objectives.
• Perform other duties as may be assigned.

Minimum

• Bachelor’s degree or four years directly related experience.
• Proficient use of Microsoft Word, Excel, and Power Point
• Working Knowledge of Delphi CRM system.
• Knowledge of principles and processes for providing customer and personal services
• Ability to assess customer needs assessment and meet quality standards for services and customer satisfaction.
• Two years’ prior experience in hotel, Sales, or Conference Services.