Casino Beverage Floor Server – Fast-Paced Guest Service

Northern Quest; Airway Heights (WA); On-site; USD 26,000 - 42,000; Full time

Job summary

Northern Quest in Airway Heights, WA, is hiring for a guest service role in food and beverage. You will greet guests, take orders, serve drinks and meals, and ensure a clean, welcoming casino floor and dining areas.

You will operate the POS system, handle payments, and provide accurate change. Knowledge of wines and beverage pairings helps guide guest selections while maintaining compliance with tribal gaming rules and company policies.

Qualifications

• High school diploma or GED preferred.
• Excellent customer relations and cash handling skills.
• Ability to obtain Tribal Gaming License and MASt certification is required.

Responsibilities

• Greet guests, take orders, and serve beverages and food.
• Operate POS system accurately and process payments.
• Educate guests on specials and beverage pairings; provide knowledgeable recommendations.
• Maintain clean, stocked stations and ensure proper cash handling and closing procedures.
• Comply with all policies, gaming regulations, and health/safety standards.

Skills

Customer service relations

Cash handling

POS operation

Teamwork

Problem solving under pressure

Education

High school diploma or GED

Tools

POS system

Job description

Northern Quest in Airway Heights, WA, is hiring for a guest service role in food and beverage. You will greet guests, take orders, serve drinks and meals, and ensure a clean, welcoming casino floor and dining areas.

You will operate the POS system, handle payments, and provide accurate change. Knowledge of wines and beverage pairings helps guide guest selections while maintaining compliance with tribal gaming rules and company policies.