Casino Beverage Cocktail Server - Fast-Paced Guest Service

Seneca Gaming Corporation; Buffalo (NY); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Seneca Gaming Corporation is seeking a courteous Beverage Cocktail Server to provide fast, friendly service in our casino dining and bar areas. Take drink orders, present them to the bartender, and handle payments while keeping your station clean and stocked.

Knowledge of promotions and events helps you assist guests effectively. You will interact with guests in English, maintain professional conduct, and adhere to all policies and procedures.

Qualifications

• Outgoing, friendly personality and cheerful disposition.
• Must adhere to the SGC Shoe policy for Beverage Cocktail Servers.

Responsibilities

• Take beverage orders from guests in assigned areas (dining room, lounge, casino floor).
• Present orders to the bartender and write checks while waiting for beverages.
• Present check to guest, handle payment and give change as needed.
• Maintain a neat, clean, and sanitary server station at all times.
• Be knowledgeable about promotions/events to answer guest questions.
• Follow information security policies and company guidelines.
• Provide exceptional customer service in a professional manner.
• Attend required trainings and meetings; follow schedules.

Skills

Customer service

Communication

Public interaction

Diplomacy

Education

High school diploma or equivalent

Job description

Seneca Gaming Corporation is seeking a courteous Beverage Cocktail Server to provide fast, friendly service in our casino dining and bar areas. Take drink orders, present them to the bartender, and handle payments while keeping your station clean and stocked.

Knowledge of promotions and events helps you assist guests effectively. You will interact with guests in English, maintain professional conduct, and adhere to all policies and procedures.