Casino Bartender - Fast-Paced, Upsell Focused (Tips)

Hollywood Casino Aurora; Aurora (IL); On-site; USD 12,000 - 17,000; Full time

Job summary

Hollywood Casino Aurora is seeking a bartender to take drink orders, mix beverages, serve guests, and maintain a clean, well‑stocked bar. Experience in high‑volume dining and knowledge of mixology are highly valued.

Essential duties include promoting casino events, handling cash and POS transactions, upselling specials, and enforcing age policies. Must be 21+, have a HS diploma or equivalent, and Alcohol & Food Handlers certifications or willingness to obtain them; shifts may include nights,

Qualifications

• Must be 21 years of age.
• High school completion or equivalent required.
• Alcohol & Food Handlers Certifications required or willing to obtain them.
• Ability to upsell menu items and communicate effectively with kitchen and servers.
• Ability to maintain a safe and clean working environment.
• Flexible schedule including nights, weekends, holidays.
• Experience in fast-paced bar environment.

Responsibilities

• Promoting casino events and programs.
• Resolving service problems according to procedures.
• Providing fast, friendly, professional beverage service to casino guests and beverage servers in accordance with company standards.
• Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with servers, and presenting drinks to guests or servers as required.
• Operating a cash register/POS System, ringing proper amount into the register, and giving the guest or server the correct change; accounting for all cash, charge, and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.
• Maintaining a clean and stocked workstation in accordance with established health and safety guidelines.
• Alerting management of guests who are intoxicated, unruly or disruptive, and enforcing the minimum age policy.

Skills

Customer service

Upselling

Communication skills

Cash handling

21+ age requirement

Situational awareness

Education

High School Diploma or Equivalent

Job description

Hollywood Casino Aurora is seeking a bartender to take drink orders, mix beverages, serve guests, and maintain a clean, well‑stocked bar. Experience in high‑volume dining and knowledge of mixology are highly valued.

Essential duties include promoting casino events, handling cash and POS transactions, upselling specials, and enforcing age policies. Must be 21+, have a HS diploma or equivalent, and Alcohol & Food Handlers certifications or willingness to obtain them; shifts may include nights,