Cashier Team Lead

Big Deal Outlets; Ogden (UT); Presencial; USD 19.000 - 22.000; A tiempo parcial

Descripción de la vacante

Big Deal Outlets in Ogden, UT is seeking a Part-Time Cashier Supervisor to lead the cashier team during morning and afternoon shifts. The role focuses on delivering friendly customer service, accurate transactions, and upholding store standards.

Responsibilities include training cashiers, monitoring cash handling, processing payments, resolving customer concerns, and supporting promotions. A High School diploma is preferred, retail experience required, and reliable attendance is essential.

Formación

• High School diploma or equivalent preferred.
• Previous cashier or retail experience required; lead/supervisor experience preferred.
• Ability to train, motivate, and support team members.
• Excellent math skills and strong attention to detail.
• Strong communication and interpersonal skills.
• Dependable, reliable, honest, and team-oriented.
• Able to work independently with little instruction.
• Effective time management and priority setting.
• Ability to remain calm and effective in a fast-paced environment.
• Reliable attendance and punctuality.

Responsabilidades

• Lead and support cashier team during daily operations and customer service.
• Deliver excellent customer service and efficient checkouts.
• Train, coach and provide feedback to cashiers.
• Monitor cash handling procedures, balance drawers, and resolve discrepancies.
• Prevent theft by observing store activity and reviewing security footage.
• Document all returns and exchanges per company procedures.
• Operate cash register and process cash, credit, and digital payments.
• Greet customers promptly and provide courteous service.
• Oversee checkout area cleanliness and readiness.
• Assist with opening/closing procedures and cash handling.
• Support promotions and upselling execution.
• Resolve customer concerns and escalated issues professionally.
• Assist with store opening and closing, including cash handling, register setup, and closing procedures.

Conocimientos

Mathematical accuracy

Customer service

Team leadership

Communication skills

Time management

Dependability

Interpersonal skills

Attention to detail

Educación

High School diploma or equivalent

Herramientas

Cash register system

Descripción del empleo

Job Details: Job Location: Ogden, UT 84404, Position Type: Part Time, Education Level: None, Salary Range: $14.00 - $16.00 Hourly, Job Shift: Morning/Afternoon, GENERAL PURPOSE

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead and support cashier team members during daily operations and expectations.
• Lead by example in delivering excellent customer service and efficient checkouts.
• Train, coach and provide feedback to cashiers on procedures, accuracy and customer service.
• Monitor cash handling procedures and assist with drawer counts, balancing, and discrepancies.
• Observe store activity and customer behavior to prevent theft; review security footage as needed.
• Accurately document all returns and exchanges in accordance with company procedures.
• Operate cash register and accurately process cash, credit, and digital transactions.
• Issue receipts, refunds, and exchanges in accordance with company procedures.
• Greet customers promptly and provide courteous, professional service.
• Oversee checkout area cleanliness, organization, and readiness.
• Answer customer questions and resolve basic concerns professionally.
• Support upselling efforts and ensure consistent execution of promotions.
• Resolve customer concerns and escalated issues in a professional manner.
• Assist with store opening and closing, including cash handling, register setup, and closing procedures.

MARGINAL DUTIES & RESPONSIBILITIES

• Advise management with scheduling support and workflow coordination.
• Support team members and assist with general store operations as needed.
• Remain attentive to store activity to help deter theft and minimize loss.
• Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

• Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners.

TRAINING & QUALIFICATIONS:

• High School diploma or equivalent preferred.
• Previous cashier or retail experience required; prior lead or supervisory experience preferred.
• Ability to train, motivate, and support team members.
• Excellent math skills and strong attention to detail.
• Strong communication and interpersonal skills.
• Dependable, reliable, honest, and team-oriented.
• Able to work independently with little instruction.
• Effective time management skills and the ability to prioritize tasks.
• Ability to remain calm and effective in a fast-paced environment.
• Reliable attendance and punctuality, with the ability to work scheduled shifts.
• Strong interpersonal skills with a track record of contributing to a respectful, team-oriented workplace.

PHYSICAL/SENSORY DEMANDS:

• Ability to stand or sit for extended periods of time
• Frequent use of a computer cash register for data entry and basic system navigation.
• Communicate with customers and team members to understand needs and provide support.
• Repetitive use of hands, wrists, and fingers for cash handling, scanning, and data entry tasks.
• Ability to grasp, reach, push, and pull objects using hands and arms
• Must be able to lift and move items up to 10 lbs. regularly (frequently required to lift and move items up to 25 lbs., and occasionally required to lift and move items up to 50 lbs.).