Cashier & Runner

Landed; Olathe (KS); Presencial; USD 21.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible schedules

Damn Good food discount card for you &

Medical, dental, and vision after 1 yr

401(k) after 6 months

PTO after 1 year

Torchy’s Family Foundation support

Descripción de la vacante

Torchy’s is seeking a Hospitality Team member in a part-time role as Cashier/Runner. You will greet guests, take orders at the POS, run food, and provide a memorable dining experience with a welcoming smile. Learn the menu, promote current specials, and deliver fast, accurate service while maintaining a clean dining area.

Experience in customer service is ideal, with flexible scheduling and a focus on hospitality. Comprehensive benefits and discounts are highlighted in the team perks.

Formación

• Must have strong verbal communication and active listening.
• Experience in hospitality or retail customer service is a plus.
• Ability to work a flexible schedule and adapt to busy shifts.

Responsabilidades

• Greet guests and take orders with speed and accuracy.
• Run food to tables and ensure correct, timely delivery.
• Maintain knowledge of the menu and promotions for personalized recommendations.
• Deliver outstanding hospitality and make guests feel welcomed.
• Keep guest-facing areas neat, clean, and inviting.
• Collaborate with managers, kitchen, and team for smooth service.

Conocimientos

Strong verbal communication

Active listening

Customer service

Flexibility

Educación

Food Handler Certification

Herramientas

POS systems

Descripción del empleo

Cashier/Runner

The Torchy’s legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating restaurants nationwide.

Here’s what we need:

At Torchy's, every guest’s visit is an opportunity to create lasting memories. As a member of the Hospitality Team, you’re not just taking orders and running food – you’re the heart and soul of our guest’s experience, greeting them with a smile, and ensuring they leave happier than when they arrived.

What you’ll be doing:

• Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
• Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
• Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
• Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.
• Cleanliness: Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.
• Teamwork: Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
• Additional Support: Perform other duties as assigned.

How you’ll do it:

• Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere.
• Active Listening: Listen attentively to guests, understanding their needs and preferences to enhance their dining experience. Ask follow-up questions to confirm understanding.
• Communication: Communicate clearly, ensuring guests understand their options while feeling welcomed and valued.
• Adaptability: Swiftly adapt to changing situations, whether it’s a sudden rush of customers or an unexpected challenge.
• Attention to Detail: Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest.

QUE-SO…here’s what you’ll need:

Minimum Qualifications:

• Strong verbal communication skills.
• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler’s and Alcohol Server certifications
• Certification(s) must be obtained by your first day or within the timeline required by your location

Preferred Qualifications:

• 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.
• 2 years of experience using POS (point-of-sale) systems.

Physical Requirements:

• Must be able to lift, push, pull or carry objects up to 40 lbs.
• Must be able to stand for several hours and walk for long periods of time.
• Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.

Let’s TACO ‘bout why it pays to be a Torchy’s Team Member:

• $15 per hour, plus pooled tips that increase your total take-home pay.
• Flexible schedules.
• Damn Good food discount card for you AND your spouse.
• Access to all benefits including medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months.
• Paid Time Off (PTO) after 1 year of employment.
• Torchy’s Family Foundation supports our fellow Team Members in times of need and crisis.