Cashier Rockstar/Customer Service

Dairy Queen; New Castle (PA); Presencial; USD 24 000 - 30 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Paid training

Employee discounts

401k benefits

Resumo da oferta

Dairy Queen is hiring a Customer Service Team Member / Cashier at the Dairy Queen Grill & Chill location #16174. You will welcome guests, take orders, process payments, and ensure accurate order fulfillment while maintaining a clean dining area.

The role emphasizes friendly guest interactions, teamwork, and a positive attitude in a fast-paced setting with opportunities to develop service and leadership skills.

Qualificações

• Must be at least 18 years old or comply with local age requirements.
• Available to work a minimum of 9 hours per week.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced, team-oriented environment.

Responsabilidades

• Welcome guests with a friendly attitude and conversation.
• Take orders accurately and enter into POS.
• Handle cash, credit, and payments with precision.
• Answer questions about menu items and promotions.
• Prepare, package, and present orders efficiently.
• Maintain a clean, welcoming restaurant environment.
• Restock condiments and supplies as needed.

Conhecimentos

Customer service

Cash handling

Communication skills

Teamwork

Adaptability

Ferramentas

POS system

Descrição da oferta de emprego

Dairy Queen® : Immediate Opening for a CUSTOMER SERVICE ROCKSTAR

Are you searching for a fun, enthusiastic workplace where your positive attitude and hard work are truly valued? Do you want to be part of a loving team that delivers delicious treats and memorable guest experiences every day? If so, this exciting opportunity at Dairy Queen® is perfect for you!

Join Dairy Queen®, a beloved quick-service brand with over 75 years of history, as a talented Cashier / Customer Service Team Member. You’ll enjoy a supportive environment with flexible scheduling, paid training, employee discounts, and 401k benefits. Develop your customer service and leadership skills while working alongside a motivated team committed to excellence and continuous improvement.

Key Responsibilities

• Welcome every guest with a friendly, enthusiastic attitude and genuine conversation
• Accurately take customer orders and enter them into the POS system
• Process cash, credit, and electronic payments with precise cash handling
• Answer questions about menu items, promotions, and recommend additional products
• Prepare, package, and present guest orders efficiently and accurately
• Maintain a clean, safe, and welcoming restaurant environment
• Restock condiments, beverages, paper products, and supplies as needed

Required Qualifications

• At least 18 years old (or meet local employment age requirements)
• Available to work a minimum of 9 hours per week
• Excellent customer service and communication skills
• Positive attitude and genuine desire to help customers
• Strong work ethic with dependable attendance
• Coachable mindset with willingness to learn and accept feedback
• Ability to work effectively in a fast-paced, team-oriented environment
• Basic math skills and attention to detail for accurate order entry and cash handling
• Physical ability to stand, walk, lift up to 50 pounds, and perform repetitive movements

Preferred Qualifications & Benefits

• Previous experience in customer service, retail, hospitality, or food service
• Experience operating POS systems or cash registers
• Ability to multitask while maintaining accuracy and a positive guest experience
• Flexible scheduling availability
• Passion for delivering exceptional customer experiences and contributing to team culture
• Enjoy flexible schedules, paid training, employee discounts, and 401k benefits

Location: DQ Grill & Chill #16174

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant