Cashier, Receptionist

D.A. Davidson; Pasadena (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical & Vision

401(k) ESOP

Paid holidays

Professional development

Tuition reimbursement

Charitable match

Davidson Day

Job summary

D.A. Davidson Companies is seeking a reliable Cashier Receptionist to join our Pasadena branch. This role combines cashiering duties with receptionist responsibilities and administrative support for the Branch Operations Manager.

The position requires attention to detail, outstanding client service, and a commitment to integrity and confidentiality in handling client and company information. You will maintain knowledge of the Branch Guide to Operations, process stock certificates and deposits,

Qualifications

• High School diploma, GED or comparable work experience. Post-Secondary education preferred. Prior industry experience a plus.
• Excellent communication (written and verbal), problem solving and client service skills.
• Strong attention to detail and accuracy with the ability to perform semi-advanced math.
• Proficient computer skills (Word, Excel and Outlook).
• Ability to manage multiple demands and competing priorities in a deadline-oriented environment.
• Clear and service-oriented communication with both external and internal clients.
• Ability to maintain regular, predictable attendance.

Responsibilities

• Provides professional, courteous service to ensure client satisfaction.
• Adheres to Branch Guide to Operations and Compliance policies.
• Process stock certificates and check deposits, issue and mail client checks accurately.
• Maintain daily cashiering file per procedures.
• Assist with planning and execution of branch events and client appreciation activities.
• Manage incoming calls and provide information as appropriate.
• Participate in meetings and disseminate information to staff.
• Use Firm desktop systems for client service and business support.
• Provide backup for other branch support roles as needed.
• Perform other duties and special projects.

Skills

Excellent communication

Attention to detail

Multitasking

Customer service

Computer skills (Word, Excel, Outlook)

Education

High School diploma/GED

Tools

Word

Excel

Outlook

Job description

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

Summary/Function

We are currently seeking a reliable, enthusiastic, organized, and client-service focused Cashier Receptionist to join our branch. As part of a larger branch office, this Cashier Receptionist is primarily responsible for executing financial services cashiering duties as well as performing receptionist duties, and administrative support for the Branch Operations Manager and/or Branch Manager. This branch-critical role requires attention to detail, outstanding client service skills, and a high level of integrity and confidentiality with respect to client, advisor, branch and company information.

Qualifications

• High School diploma, GED or comparable work experience. Post-Secondary education preferred. Prior industry experience a plus.
• Excellent communication (written and verbal), problem solving and client service skills.
• Strong attention to detail and accuracy with the ability to perform semi-advanced math.
• Proficient computer skills (working knowledge of Microsoft Word, Excel and Outlook).
• Ability to manage multiple demands and competing priorities in a deadline-oriented environment.
• Ability to communicate in a clear and service-oriented manner. Use appropriate, professional language and grammar to effectively exchange ideas and information.
• Ability to proactively work with both external and internal clients. Relate with others in a professional manner in order to accomplish work responsibilities and objectives.
• Ability to maintain regular, predictable attendance.

Duties

• Provides professional, courteous service at all times to ensure internal and external client satisfaction.
• Maintain a working knowledge of Branch Guide to Operations and ensures adherence to all Branch, Firm and Compliance policies, procedures, rules and regulations.
• Process stock certificates and check deposits, and issue and mail client checks with a high degree of accuracy.
• Maintain daily cashiering file according to established procedures.
• Assist with planning and execution of various events (such as holiday parties and client appreciation events) for the branch.
• Manage incoming calls and provide information as appropriate.
• Participate in various weekly and monthly meetings. Prepare and disseminate information to appropriate personnel as requested.
• Understand and utilize the Firm’s desktop systems and applications and their related functionality as it applies to client service and business enhancement.
• Provide backup for other support positions in the branch as assigned.
• Perform any other duties and special projects as necessary.

What we offer

Competitive salary plus excellent benefits and perks including, but not limited to:

• Medical, Dental and Vision
• Company 401(k)and ESOP contribution
• Generous sick, vacation, and maternity/parental leave
• Paid holidays
• Professional Development Opportunities
• Tuition Reimbursement ($15,000 lifetime cap)
• Charitable gift-matching program
• Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work.

The potential base pay hiring range for this role is $22.00 to $25.00 per hour. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate.

$22 - $25 an hour

At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.