Cashier - Oak View Mall

JCPenney; Omaha (NE); On-site; USD 20,664 - 25,830; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Associate discount

Paid vacation

Job summary

JCPenney in Omaha is seeking a Customer Service driven Cashier to support a high standard of checkout efficiency and store operations. You will greet customers, assist with sales, returns, and rewards programs while maintaining merchandising standards across all checkouts.

This role emphasizes omnichannel support, inventory accuracy, and adherence to safety and performance metrics, with opportunities for associate discounts and benefits through the store.

Qualifications

• Greet and assist customers while delivering excellent service.
• Promote programs and drive sales through engaging interactions.
• Handle checkout processes and returns with accuracy and efficiency.

Responsibilities

• Customer Service & Sales – Greet and assist customers, resolve problems, and promote rewards programs.
• Checkout Standards – Complete checkout processes, returns, re-ticketing, and signing, while stocking impulse fixtures.
• General Operations – Assist with omnichannel efforts, recoveries, and inventory tasks including annual counts.
• Performance Standards – Support shrink and safety initiatives and meet performance metrics.

Skills

Customer service

Sales

Checkout operations

Omnichannel awareness

Tools

POS terminal

Job description

As a Cashier you are accountable for the customer service and sales experience, including maintaining checkout standards, assisting with general operations such as omnichannel, recovery, and inventory, and upholding performance standards related to shrink, safety, and overall role performance.

Primary Responsibilities

• Customer Service & Sales – Greet and assist customers while providing excellent service, consistently demonstrating WORTH behaviors and engaging customers enthusiastically to resolve problems and assist with credit, rewards, and gift card programs. Promote Findmore and other programs to drive sales and enhance service.
• Checkout Standards – Complete checkout processes, including returns and re‑ticketing, and assist with signing, merchandising standards at all checkouts while stocking and merchandising impulse fixtures and replenishment. Proactively request assistance when additional help is needed. Utilize the Point of Sale on Mobile Warrior devices to support line management.
• General Operations – Assist with omnichannel efforts, recovery, put‑backs, fitting room maintenance, and participate in annual inventory processes.
• Performance Standards – Support company shrink and safety initiatives; consistently meet established performance standards, including iCAP program participation, product and service sales, customer service, profitability, productivity, and attendance.

Core Competencies & Accomplishments

• Resolve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; inspire strong performance in self and others.
• Provide excellent customer service; cooperate and build positive, inclusive, respectful relationships; take accountability for actions and outcomes.
• Proactively improve the customer experience; demonstrate confidence and courage to do what is right; act with energy and urgency.
• Adapt quickly to changing situations with energy and a positive attitude while achieving high standards in results and ownership.
• Maintain intensity in delivering outstanding service and continuously seeking improvements.

What you get

If eligible, we offer a competitive benefits package including medical, dental, and vision insurance, term life insurance, paid vacation/holidays, and a 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. Associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday receive additional compensation. For paid vacation days and eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com.

Pay Range

USD $15.00/Hr – USD $18.75/Hr.