Cashier Lead & Customer Experience Coach

North 40 Corporation; Great Falls (MT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wage

401(k) option

Health Savings Accounts (HSAs)

Health/dental/vision/life insurance

Employee discount

Job summary

North 40 Outfitters in Great Falls, MT, is hiring a Full-Time Cashier Lead to enhance the customer experience by delivering exceptional service and processing sales efficiently. The role requires leading cashiers, supporting merchandising, and maintaining POS accuracy within a fast-paced environment.

The ideal candidate demonstrates teamwork, initiative, reliability, and strong communication while flexibly supporting a schedule that includes weekends and holidays as needed.

Qualifications

• Willingness to share credit, work with others in a team environment.
• Ability to take initiative, embrace change, and learn new things.
• Drive to be dependable and perform to expectations.
• Ability to work independently or in a group.
• Commitment to providing phenomenal customer service.
• Good communication and ability to engage with customers regularly.
• Ability to multitask and prioritize.
• Work in a fast-paced environment while staying detailed.
• Cash handling and POS knowledge a plus.
• Lead and motivate a team; sales and merchandising skills a plus.
• Provide feedback, develop others, and make decisions under ambiguity.
• Lead by example in daily operations.
• Physical ability to lift and carry 0-55 lbs; stand for long periods.

Responsibilities

• Provide outstanding customer service and assist customers with needs.
• Process sales transactions accurately and efficiently.
• Provide direction and guidance to cashiers and lead by example.
• Assist with merchandising and store presentation.
• Respond to customer questions and resolve issues professionally.
• Maintain accuracy in cash handling and POS operations.
• Support scheduling and flexibility with shifts and holidays.

Skills

Team player

Initiative

Dependable

Independent work

Customer service

Communication skills

Multitasking

Fast-paced environment

Cash handling

POS knowledge

Leadership

Sales experience

Merchandising

Computer skills

Giving feedback

Lead by example

Lifting techniques

Tools

POS system

Job description

North 40 Outfitters in Great Falls, MT, is hiring a Full-Time Cashier Lead to enhance the customer experience by delivering exceptional service and processing sales efficiently. The role requires leading cashiers, supporting merchandising, and maintaining POS accuracy within a fast-paced environment.

The ideal candidate demonstrates teamwork, initiative, reliability, and strong communication while flexibly supporting a schedule that includes weekends and holidays as needed.