Cashier/Greeter

Big Boy Restaurant Group; Lansing (MI); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive training program

Meal discounts

Open-door work environment

Job summary

Big Boy Restaurant Group in Lansing, MI is seeking entry-level hospitality team members for flexible full-time or part-time positions in our dining rooms. You’ll help create welcoming experiences for guests from the moment they arrive, ensuring excellent service and a clean, inviting setting.

Responsibilities include greeting and seating guests, explaining specials, taking carry-out orders, assisting with beverages and desserts, and maintaining safety standards.

Qualifications

• Able to remain on your feet for long periods of time.
• Sufficient strength to lift and carry up to 30 lbs.
• Ability to read and write English and follow recipes accurately?
• Good memory, math and organizational skills.

Responsibilities

• Provides fantastic first impressions and sets the tone for each guest’s dining experience.
• Seats guests promptly, introduces menu items and informs guests of soups and specials, highlighting the buffet.
• Answers guest questions and assists with additional needs.
• Takes and processes carry-out orders placed inside or by phone.
• Assists the service team by preparing beverages, salads and desserts as needed.
• Maintains safety and sanitation standards and keeps the dining area clean.
• Cash out guests with a friendly thank you and invite them to return.

Skills

Stand for long periods

Lift up to 30 lbs

Read & write English

Customer service

Teamwork

Job description

Job Details: Level: Entry | Job Location: Lansing, MI 48640 | Position Type: Full-Time/Part-Time | Job Shift: Any

OVERVIEW

At Big Boy, we strive to make every experience iconic for anyone who chooses to join us. When you visit our restaurants, you’ll find clean, welcoming, warm vibes waiting to make your day a bit better. Our team members are committed to delivering top notch service and great food to our guests just as they always have since 1936. If you share that same passion to create craveable moments for our customers and staff alike, we can’t wait to speak with you about joining team Big Boy!

RESPONSIBILITIES

• Provides fantastic first impressions and sets the tone for each guest’s dining experience.
• Seats guests promptly, following the seating rotation schedule, being sure to introduce new menu items and inform our guests of soups and specials, highlighting our buffet along the way.
• Answers guest questions and assists with any additional needs, such as child booster chairs, etc.
• Takes and processes carry-out orders placed by guests inside the dining room or on the telephone.
• Assists the service team by preparing beverages, salads and desserts as needed.
• Maintains safety and sanitation standards in the restaurant and keeps the dining area sparkling clean.
• Provides lasting impressions for our guests while cashing out transactions by thanking every guest, ensuring their experience was top-notch and inviting them to return.
• Maintains a professional appearance, adhering to uniform standards at all times.

JOB SKILLS

• Able to remain on your feet for long periods of time
• Bending, reaching and climbing stairs
• Ability to work under pressure
• Sufficient strength and agility to lift and carry up to 30 lbs.
• The ability to read and write English and follow recipes accurately
• Good mobility of fingers, hands, wrists and elbows including holding a loaded tray with one hand and carrying jack-stand with the other hand
• Good hearing, visual and English speaking skills
• Able to work with a wide variety of foods and ingredients
• Good memory, math and organizational skills

DESIRED TRAITS/HOSPITALITY SKILLS

• A helpful, friendly personality
• Good communication skills
• The ability to work well with others and provide quality service to our guests

PERKS

• Competitive wages
• Comprehensive training program
• Meal discounts
• An open-door work environment
• Pride of working with a company that’s been woven into the fabric of America since 1936

BENEFITS

• 401(k)
• Dental insurance
• Flexible schedule

  SHIFT

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Night shift

  Work Location: In person

  Check us out at www.bigboy.com.

  Big Boy Restaurants is an Equal Employment Opportunity Employer.