Cashier/Customer Service

Louisiana Association for the Blind; Louisiana (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Louisiana Association for the Blind seeks a dedicated Cashier/Customer Service Associate to support Fort Polk Base Supply Center operations. You will handle transactions, assist customers, stock shelves, and help maintain an organized store environment on-site at Fort Polk, LA.

The role requires customer-focused communication, proficiency with CounterPoint POS, and basic Excel/Word skills, with physical ability to lift up to 50 lbs and stand for extended periods.

Qualifications

• Must be legally blind.
• High School Diploma or equivalent.
• General operating knowledge of office machinery and computer systems.
• Professional communications skills promoting customer loyalty.
• Ability to operate CounterPoint POS.
• Proficient use of Microsoft Excel, Word, and other programs.
• Physical ability to push, pull, and lift boxes weighing up to 50 lbs.
• Ability to stand for long periods.
• Some walking and minimal climbing are required.
• Must be able to obtain a Military Base security pass.
• Must possess a REAL ID-compliant driver's license or other state photo identity card issued by the DMV.
• Compliance with federal law: background check, drug screen, etc.

Responsibilities

• Greet customers and provide helpful, professional service.
• Assist customers in locating products and answering questions.
• Promote positive customer interactions to support customer loyalty.
• Tally purchases and process transactions using CounterPoint POS.
• Receive payments, obtain signatures when required, and ensure accurate processing.
• Operate the cash register for all transactions.
• Validate customer buying authority through required letters and account setup.
• Stock shelves, label products, and assist with merchandising.
• Maintain a clean, organized store environment.
• Monitor inventory surges or slowdowns and report to management.
• Assist the BSC Director with additional tasks as needed.
• Perform other duties as assigned.

Skills

Customer service

POS operations

Microsoft Excel

Microsoft Word

Professional communications

Inventory awareness

Office machinery knowledge

Education

High School Diploma or equivalent

Tools

CounterPoint POS

Job description

Department: Ft. Polk Base Supply Base Supply Center (BSC)

Location: Fort Polk, Louisiana

Wage Category: Non-Exempt

Report To: Director, BSC Program

Overview: The Cashier/Customer Service Associate supports the daily operations of the Base Supply Center by providing excellent customer service, processing transactions accurately, and maintaining a clean and organized store environment. This role assists customers with product selection, manages point-of-sale activities, and helps ensure shelves remain stocked and properly labeled. The associate also monitors inventory trends and supports overall store operations as needed.

Duties include, but are not limited to:

Customer Service

Greet customers and provide helpful, professional service.

Assist customers in locating products and answering questions.

Promote positive customer interactions to support customer loyalty.

Point of Sale (POS) Operations

Tally purchases and processes transactions using CounterPoint of Sale.

Receive payments, obtain signatures when required, and ensure accurate processing.

Operate the cash register for all transactions.

Validate customer buying authority through required letters and account setup.

Store Maintenance and Merchandising

Stock shelves, label products, and assist with merchandising.

Maintain a clean, organized, and properly tagged store environment.

Monitor inventory surges or slowdowns and communicate concerns to management.

General Support

Assist the BSC Director with additional tasks as needed.

Perform other duties as assigned to support daily store operations.

Other duties as assigned.

Qualifications:

Must be legally blind.

High School Diploma or equivalent.

General operating knowledge of office machinery and computer systems.

Professional communications skills promoting customer loyalty.

Ability to operate CounterPoint of Sale (POS).

Proficient use of Microsoft Excel, Word, and other programs.

Physical ability to push, pull, and lift boxes weighing up to 50 lbs.

Ability to stand for long periods.

Some walking and minimal climbing are required.

Must be able to obtain a Military Base security pass.

Must possess a REAL ID-compliant driver's license or other state photo identity card issued by the Department of Motor Vehicles (or equivalent).

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. All a pplicants will also be required to pass a pre-employment drug screen, background check, and social security screening.

Louisiana Association for the Blind (L.A.B.) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or genetics, or any other classification protected by federal, state, or local law.