Cashier & Customer Experience Specialist

Dairy Qeen; Mayfield (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Dairy Queen is seeking a dependable cashier to efficiently handle transactions and assist customers. The role requires operating a cash register, scanning items, and ensuring pricing accuracy while keeping customers satisfied with polite, prompt service.

Candidates should have strong math skills, good communication abilities, and the capacity to resolve issues on the shop floor. Prior POS experience is an advantage for joining our team.

Qualifications

• High school diploma or equivalent
• Experience with POS systems and cash registers
• Basic computer knowledge
• Good math skills
• Excellent communication skills
• Ability to resolve complaints effectively

Responsibilities

• Greeting customers when entering and leaving the premises
• Managing transactions using a cash register
• Balancing the cash register
• Scanning goods and making sure pricing and quantities are accurate
• Accepting payments in cash, credit or check
• Providing change and receipts
• Issuing coupons, vouchers, stamps and gift cards
• Processing returns and refunds, and resolving customer complaints
• Bagging and wrapping purchased goods for safe transport
• Upselling and cross-selling when appropriate

Job description

Dairy Queen is seeking a dependable cashier to efficiently handle transactions and assist customers. The role requires operating a cash register, scanning items, and ensuring pricing accuracy while keeping customers satisfied with polite, prompt service.

Candidates should have strong math skills, good communication abilities, and the capacity to resolve issues on the shop floor. Prior POS experience is an advantage for joining our team.