Cashier & Customer Experience Pro — Benefits

DICK'S Sporting Goods, Inc.; Downers Grove (IL); Presencial; USD 21.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee benefits

Descripción de la vacante

DICK'S Sporting Goods in Downers Grove, IL is hiring a Cashier to deliver an outstanding customer experience by greeting customers, answering questions, and processing transactions. You will promote loyalty programs and warranties while adhering to safety policies and store procedures.

The role involves standing for extended periods, frequent interaction with customers, and collaborating with teammates to ensure smooth front-end operations.

Formación

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs occasionally.
• Ability to work extended periods of time standing or walking.

Responsabilidades

• Greet customers and proactively assist to understand their needs.
• Process sales transactions and returns per Front-End procedures.
• Promote company programs (loyalty, warranties, private label credit).
• Adhere to safety, loss prevention and SOPs; protect confidentiality of company information.
• Create an inclusive store environment where everyone feels welcome and respected.
• Support the team across the store with an all-hands-on-deck approach.
• Perform other tasks as assigned by management.

Conocimientos

Customer focus

Cashier skills

Teamwork

Communication

Descripción del empleo

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.

• Process customer sales transactions and returns in accordance with established Front-End procedures.

• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, cashier, or customer-focused experience preferred.

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $15.00 - $22.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.