Cashier & Brand Experience Advocate

Goodwill of the San Francisco Bay; San Rafael (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

Goodwill of the San Francisco Bay in San Rafael, CA, is seeking a store associate to lead a positive customer experience and operate registers. You will help promote sales, process payments, and greet customers while maintaining store standards and a welcoming atmosphere.

The role emphasizes attendance, teamwork, and adherence to Goodwill core values. A background check and drug screen may be required where applicable, with a minimum pay range starting at $16.90 per hour.

Qualifications

• High School education or equivalent experience.
• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen where applicable.

Responsibilities

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Maintains regular and consistent in-person attendance.
• Greets customers that enter the store and thanks customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM (picture process map) standards.
• Stocks merchandise in appropriate area as assigned.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.

Skills

Customer service

Math skills

English communication

18+ age requirement

Background check & drug screen

English reading/writing

Education

High School diploma or equivalent

Tools

POS system

Job description

Goodwill of the San Francisco Bay in San Rafael, CA, is seeking a store associate to lead a positive customer experience and operate registers. You will help promote sales, process payments, and greet customers while maintaining store standards and a welcoming atmosphere.

The role emphasizes attendance, teamwork, and adherence to Goodwill core values. A background check and drug screen may be required where applicable, with a minimum pay range starting at $16.90 per hour.