Cashier /Background Check Associate

SMOKY MOUNTAIN KNIFE WORKS INC; Sevierville (TN); On-site; USD 26,000 - 36,000; Full time

Job summary

Your role includes operating the POS, processing various payments, and ensuring compliance with relevant regulations while maintaining a secure and organized checkout area.

Qualifications

• Customer-focused with ability to provide friendly, professional service.
• Ability to accurately process cash, credit/debit, and other payments.
• Assist with required firearm transaction paperwork and background-check processes.

Responsibilities

• Greet customers and provide friendly, professional service.
• Operate the cash register and POS system accurately.
• Process cash, credit/debit, and other forms of payment.
• Accurately complete and maintain firearm transaction paperwork.
• Follow all procedures and applicable firearm transaction laws.
• Verify identification and documentation per procedures.
• Maintain confidentiality of customer information.
• Assist with returns, exchanges, transfers and other customer-service needs.
• Keep checkout and service areas clean and presentable.
• Assist sales team with general retail duties as needed.
• Work as part of a team to provide a positive customer experience.
• Perform other duties as assigned by management.

Skills

Customer service

Cash handling

POS system

Job description

Smoky Mountain Guns & Ammo is looking for a dependable, customer-focused Cashier / Background Check Associate to join our retail team. This position is responsible for providing excellent customer service at the checkout counter, accurately processing purchases, and assisting with the required paperwork and background-check process for firearm transactions in accordance with company policies and applicable laws.

Key Responsibilities

• Greet customers and provide friendly, professional service.
• Operate the cash register and POS system accurately.
• Process cash, credit/debit, and other forms of payment.
• Accurately complete and maintain required firearm transaction paperwork.
• Follow all company procedures and applicable federal, state, and local requirements regarding firearm transactions.
• Verify required identification and documentation according to company procedures.
• Maintain accuracy and confidentiality when handling customer information.
• Assist with returns, exchanges, transfers, and other customer-service needs as directed.
• Keep the checkout and customer-service areas clean, organized, and presentable.
• Assist the sales team with general retail duties when needed.
• Work as part of a team to provide a positive customer experience.
• Perform other duties as assigned by management.