Cashier 743

Kroger-54356a7; Royal Oak (MI); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger is seeking a friendly Cashier to deliver outstanding customer experiences in our store. You will greet customers, answer questions, process transactions quickly via the POS system, and handle cash, debit, and other payment methods while following company policies.

Maintaining clean, safe aisles and assisting teammates to ensure efficient checkouts are essential. This role emphasizes accuracy, customer focus, and teamwork.

Qualifications

• Provide friendly customer service and assistance.
• Process transactions accurately at the checkout.
• Maintain store safety and cleanliness.

Responsibilities

• Greet customers and assist with questions.
• Deliver quick and accurate checkouts with various payment methods.
• Maintain an organized and safe checkout area.
• Collaborate with Front-end associates to ensure smooth operations.
• Follow company policies on restricted items and loss prevention.

Skills

Customer service

POS operation

Cash handling

Product knowledge

Teamwork

Safety compliance

Tools

POS system

Job description

Kroger - Cashier

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions

• Promote trust and respect among associates.


• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.


• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.


• Responsible for being visible and actively greeting, engaging and assisting customers.


• Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.


• Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.


• Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, Fireworks, Videos, etc.)


• Collaborate with Front-end associates to encourage teamwork.


• Report pricing discrepancies to the Scan Coordinator.


• Report product ordering/shipping discrepancies to the department manager.


• Display a positive attitude.


• Stay current with present, future, seasonal and special ads.


• Adhere to all food safety regulations and guidelines.


• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.


• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.


• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.


• Notify management of customer or employee accidents.


• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.


• Adhere to all local, state and federal laws, and company guidelines.


• Must be able to perform the essential functions of this position with or without reasonable accommodation.

About Kroger

With nearly 500,000 associates nationwide, we’re a big company with lots of small, supportive communities. Big opportunities in a place that feels like home is one of the reasons Kroger is a great place to work. We genuinely care about each other, giving back and helping out. We want you to feel inspired to stay and feed your future.