Cashier - 14

East Side Enterprise; Cranston (RI); Sur place; USD 31 000 - 37 000; Plein temps

Résumé du poste

East Side Enterprises in Cranston, RI is seeking an Entry-Level Customer Service Associate to provide outstanding customer service, process payments accurately, and maintain a welcoming store environment. The role offers visibility with customers and requires a proactive, detail-oriented approach.

The position emphasizes cash handling, adaptability, and teamwork to support daily store operations and ensure a positive shopping experience for all customers.

Qualifications

• Retail or customer service experience preferred
• Cash handling experience a plus
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Good organizational and time-management abilities

Responsabilités

• Foster relationships with customers to encourage loyalty and repeat business.
• Operate the cash register and process payments accurately and efficiently.
• Handle transactions with accuracy and confidence.
• Upsell products based on customer needs and promotions.
• Maintain positive relationships with customers and coworkers.
• Collaborate with team to support store success and customer satisfaction.
• Keep store clean and presentable, including displays and exterior.
• Adapt to changing priorities and take on new responsibilities as needed.
• Demonstrate accountability, punctuality, and reliability.
• Communicate effectively and manage interruptions while maintaining service quality.

Description du poste

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our team. This position offers significant visibility to our valued customers and requires outstanding customer service skills, a welcoming demeanor, and a dedication to maintaining a professional appearance. The ideal candidate will also possess strong cash handling abilities, ensuring accurate and error-free transactions.

Candidates must consent to a criminal background check and be willing to undergo a drug test prior to employment.

Key Responsibilities:

• Foster strong relationships with customers to encourage loyalty and repeat business.
• Operate the cash register and process customer payments accurately and efficiently, adhering to company policies.
• Handle complex transactions with skill and confidence.
• Stay informed about promotional products and effectively upsell the customers to consider additional items.
• Build and maintain positive relationships with both customers and coworkers.
• Collaborate with team members to support the overall success of the store and enhance customer satisfaction.
• Ensure the cleanliness and appealing presentation of the store, including product displays, cooler doors, and store exterior. Responsibilities also include emptying trash, bagging ice, and restocking items during quieter periods.
• Adaptability: Able to adjust to change, take on new responsibilities, handle pressure, and effectively modify plans to accommodate shifting needs.
• Accountability: Works independently, meets commitments, maintains personal standards aligned with company values, and consistently meets attendance and punctuality requirements.
• Communication: Strong verbal and written communication skills, active listening capabilities, and proficiency in managing distractions and interruptions.
• Sense of Urgency: Effectively prioritizes tasks, exhibits energy and urgency, meets deadlines, and develops efficient work procedures.
• Attention to Detail: Committed to accuracy and excellence, actively seeks improvements, and monitors quality to address any issues promptly.
• Technical Skills: Ability to utilize basic computer programs effectively.

Physical Demands:

• Ability to frequently lift 50+ pounds.
• Manual dexterity and the capacity to work safely with hazardous materials and equipment.
• Must be able to bend, lift, and reach repeatedly for extended durations.
• Capability to stand in confined spaces for prolonged periods and perform repetitive actions.

East Side Enterprises Behavior Standard:

We expect all employees to maintain a positive work atmosphere by acting and communicating in a manner that fosters mutual respect among customers, clients, coworkers, and management.

Diversity and Inclusion:

We are committed to creating a diverse and inclusive workplace. All candidates are welcomed and encouraged to apply, regardless of race, color, religion, sex, sexual orientation, national origin, age, disabilities, veteran status, or any other characteristic protected by applicable law.

Disclaimer:

This job description is intended to provide a general overview of the responsibilities and requirements of this position and should not be considered an exhaustive list of all tasks or duties associated with the role.

Join our team and make a positive impact on our customers' experiences every day!