Cashier

Kroger Family of Companies; West Valley City (UT); On-site; USD 23,000 - 32,000; Full time

Job summary

Kroger Family of Companies in West Valley City, Utah is seeking a friendly Cashier/Checker to greet customers, process transactions, and help maintain a welcoming store environment. You'll work with the POS system, handle multiple payment types, follow safety and loss prevention guidelines, and provide excellent service across departments while staying compliant with company policies.

A background in customer service is valued, and the position offers opportunities for growth within the Kroger

Qualifications

• Customer service experience required.
• Effective communication skills required.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Greet customers and assist in-store.
• Process transactions quickly, accurately, and efficiently.
• Understand POS system and handle various tender types.
• Adhere to cash handling policies and loss-prevention guidelines.
• Follow guidelines for restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies and stay informed on ads and promotions.
• Follow food safety regulations and safety procedures.
• Maintain a safe environment and communicate hazards to management.
• Provide product information and assistance across departments.

Skills

Customer service

Communication

Math basics

Job description

RESPONSIBILITIES Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk