Cashier

Far West Services, LLC; Thornton (CO); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical/Rx, dental and vision insurance

Life Insurance - $25k company provided

401k - 4% match at 90 days

PTO

Job summary

Far West Services, LLC is hiring a Cashier at Wingstop in Thornton, Colorado. This role involves delivering fast and excellent customer service both over the phone and in person, ensuring guest satisfaction during their experience.

The ideal candidate should have strong cash handling skills and a Food Handler Certification. Responsibilities include greeting guests, placing orders, processing transactions, and maintaining a clean workplace. Benefits include medical insurance, life insurance, and PTO.

Qualifications

• Experience using a computer and register (POS) system preferred.
• Food Handler Certification required.
• Strong cash handling skills.

Responsibilities

• Deliver fast and friendly customer service during order-taking.
• Greet all guests in a friendly manner, whether by phone or in person.
• Process cash, credit card, and gift card transactions accurately.

Skills

Interpersonal skills

Cash handling

Customer service

Ability to learn quickly

Education

Food Handler Certification

Tools

POS system

Job description

As a Cashier at Wingstop, you are responsible for delivering fast, friendly, and excellent customer service during the order-taking process, whether by phone or in person. You must be quick and efficient in communicating with team members in both the front of house and back of house to ensure guests are satisfied and receive their orders on time.

Qualifications / Education / Experience

• Experience using a computer and register (POS) system preferred
• Food Handler Certification required
• Strong cash handling skills
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays

Summary of Key Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop
• Greet all guests in a friendly and welcoming manner whether by phone or in person
• Place orders for guests in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions
• Be knowledgeable on menu offerings, sauce descriptions, and promotions to better assist guests in making order recommendations and answering questions
• Monitor that all orders are ready within quoted guest order readiness times
• Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction
• Strong cash handling skills to accurately process cash, credit card and gift card transactions and balance the register at the end of shift
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked, including restrooms, and restock products during periods of downtime or as directed
• Practice safe food handling procedures by following all safety and sanitation guidelines and promote safety in the workplace
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from guests and guide the manager on duty if a problem requires escalation
• Leave guests with a long-lasting and positive impression of their Wingstop experience

Required Knowledge, Skills and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
• Cashier and restaurant experience a plus
• Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
• Ability to stand for long periods of time and work in a fast-paced environment

Benefits

• Medical/Rx, dental and vision insurance packages for full-time employees
• Life Insurance-$25k company provided with election of health benefits
• 401k - 4% match, 100%, at 90 days
• PTO

WINGSTOP - FWS is an independent owned and operated franchisee. Equal Opportunity Employer.