Cashier

Total Wine & More; South Carolina; On-site; USD 17,000 - 21,000; Full time

Job summary

Total Wine & More in South Carolina is seeking a Cashier to provide fast, friendly service, process transactions, and help customers with questions. You may also serve as a sales associate or merchandiser, with training in wine, spirits, and beer.

You will work with a team to promote loyalty programs, maintain store standards, and ensure a positive customer experience during evenings and weekends.

Qualifications

• Strong customer service mindset and ability to engage with customers.
• Experience handling cash and operating a POS system.
• Familiarity with inventory processes and promotions.

Responsibilities

• Process sales transactions accurately and efficiently.
• Answer customer questions and promote loyalty program.
• Provide friendly service and build customer relationships.
• Assist with product knowledge and promotions.
• Maintain store safety, cleanliness, and compliance.
• Support cross-functional tasks as needed.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

About the role

As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales associate or merchandiser/stock associate. Internally, you will be referred to Front End Team Member and report to the store management team.

You will

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

You will come with

• High school diploma or equivalent preferred
• Passion for best-in-class customer service and team player mindset
• 1-3 years of work experience, 1+ years of experience in a retail setting preferred
• Familiarity with point-of-sale systems and inventory management software
• Ability to work a flexible schedule as business requires, including evenings and weekends

Physical requirements (with or without accommodations)

• Must be 21 years of age or older
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day