Cashier

The Home Depot; San Jose (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer in San Jose is seeking a Head Cashier. This role is crucial for ensuring fast, friendly customer service by managing Checkout and Return transactions and supporting the cashier team. Ideal candidates will have over a year of cashier experience and strong skills in coaching. Join us in providing excellent service and contributing to a positive shopping experience!

Qualifications

• 1+ years of Cashier experience preferred.
• Proficient in handling transactions and customer service.
• Capability to assist in coaching and training new staff.

Responsibilities

• Provide fast, friendly, accurate customer service.
• Process Checkout and Return transactions efficiently.
• Support cashiers and assist with customer issues.

Skills

Customer service skills

Ability to train and support others

Product knowledge

Job description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.