Cashier

Kroger Family of Companies; Roswell (GA); On-site; USD 24,000 - 30,000; Full time

Job summary

Kroger Family of Companies is hiring for a cashier/checker role in Roswell, GA. You will greet customers, process transactions at the checkout, and ensure accurate handling of cash, checks, and electronic payments.

You’ll follow store policies, promote safety, and help maintain a welcoming environment. The job requires strong customer service and basic math skills, with the ability to stay organized in a fast-paced setting and assist diverse customers, including minors and individuals with

Qualifications

• Experience in customer service
• Strong communication abilities
• Basic math proficiency for transactions and counting

Responsibilities

• Greet, engage and assist customers in the store
• Process customer transactions quickly, accurately, and efficiently at the check lane
• Understand and operate the POS system and handle tenders (cash, checks, credit/debit, SNAP EBT, WIC, coupons)
• Follow company cash-handling limits and loss-prevention guidelines
• Adhere to guidelines for restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator and follow policies for stamps, gift cards, and coupons
• Stay informed about ads and promotions and maintain food safety regulations
• Promote a safe environment by following safety procedures and reporting hazards
• Maintain clean, welcoming areas and assist customers with questions about products
• Comply with local, state, and federal laws and store policies
• Manage conflicts calmly and work well under pressure
• Provide assistance to customers including minors, individuals with special needs, and older adults

Skills

Customer service

Effective communication

Basic math

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. RESPONSIBILITIES Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicantsshould a position become available that aligns with the applicantsqualifications and our organizational priorities.