Cashier

Williams-Sonoma, Inc.; Reno (NV); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Discount on all Williams-Sonoma brands

401(k) plan and other investment opps

Wellness program for health, finance,

Paid vacations and holidays (full-time

Health, dental and vision insurance (C

Job summary

Williams-Sonoma, Inc. is seeking a customer-focused associate to help guests at the Reno store. You will close sales, deliver personalized service at the cash wrap, manage transactions, and ensure accurate pricing and promotions are applied.

You will also assist customers with product care, timelines, and delivery expectations, while maintaining visual standards. The role requires 1-2 years in customer service, ability to lift up to 75 lbs, and availability for full-time hours.

Qualifications

• Love to close a sale and exceed goals.
• Thrives in entrepreneurial environment and thinks outside the box.
• Builds lasting customer relationships and promotes offerings.
• Knows what questions to ask to understand style and needs.
• Works well in a team and can manage own tasks independently.
• High school diploma or equivalent preferred.
• 1-2 years in a customer service role.
• Ability to lift and mobilize items up to 75 lbs.

Responsibilities

• Consistently keep the store energy lively and upbeat for customers and teammates.
• Engage clients at the cash wrap and provide personalized service.
• Perform register/POS transactions, sales, returns, and exchanges accurately.
• Ensure correct ringing and pricing of merchandise and use overrides as needed.
• Communicate product information, care, timelines, and delivery expectations.
• Suggest additional merchandise to complement initial selections.
• Inform customers about promotions and events that affect sales.
• Share information about products, events, and workshops to enhance experience.
• Maintain visual standards and supplies around the cash wrap.
• Maximize resources to meet customer needs and resolve issues.

Skills

Close sales

Exceed goals

Customer service

Teamwork

Independent work

Flexibility

Pos system operation

Education

High school diploma or equivalent

Tools

POS system

Job description

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Job Description

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Responsibilities

• Consistently keep the store energy lively & upbeat for customers & your teammates
• Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
• Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
• Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
• Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes & delivery
• Affirm the client’s purchase & offer additional merchandise suggestions to complement & complete initial selections
• Ensure client is aware of all promotions that may impact sales
• Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
• Maintain visual standards & supplies of the cash wrap area
• Maximize all of the resources available to get the customer what they want & resolve any issues
• Perform other duties as assigned by management – comply with all Company policies and procedures
• Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy

Criteria & Requirements

• Love to close a sale & can articulate a proven ability to exceed goals
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
• Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma Inc. has to offer including our Brands' credit card & product launches
• Know what questions to ask your customers in order to understand their personal style & needs
• Succeed in a team environment, while able to work independently & manage your own
• High school diploma or equivalent preferred
• 1-2 years of experience in a customer service role
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
• Full time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits Just For You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

San Francisco Locations

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Responsibilities

ABOUT US

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we’re a multi-brand, multi-channel, global enterprise supported by state-of-the-arts technology and some of the most talented teams in retailing - and we’re always looking for new energy and ideas.