Cashier

Wingstop; Rancho Cucamonga (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Employee discount

Free meals

Flexible schedule

Job summary

Wingstop in Rancho Cucamonga, CA is seeking a customer-focused cashier to take orders, process payments, and support kitchen staff to ensure timely service. You will balance drawers, handle queries, and maintain a clean FOH while upholding safety and uniform standards.

The role requires strong cash handling, excellent interpersonal skills, and a professional demeanor in a fast-paced setting. Prior restaurant experience and a Food Handler Certification are a plus, with benefits including

Qualifications

• Experience with a computerized POS register and handling cash accurately.
• Professional, polite, and reliable even when under stress.
• Strong interpersonal skills and accountability for customer interactions.

Responsibilities

• Greet customers and take/fulfill orders in person or by phone.
• Upsell and maintain knowledge of menu items and promotions.
• Process payments (cash, credit, gift card) accurately and verify ages where required.
• Answer questions and make menu recommendations.
• Ensure orders are completed within service standards and are correct.
• Maintain cleanliness in Front of House and assist with safe food handling.

Skills

POS systems

Cash handling

Interpersonal skills

Integrity

Education

Food Handler Certification

Job description

Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Essential Duties & Responsibilities:

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.

Key Skills/Abilities:

• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.

Additional Information:

• Cashier and restaurant experience a plus!
• Food Handler Certification required

Benefits:

• Employee discount
• Free meals
• Flexible schedule

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

What began as a small buffalo-style chicken wing restaurant in Garland, Texas, continues to soar to great heights. Today there are more than 1,500 restaurants open across the United States, Mexico, Colombia, Panama, Singapore, Indonesia, Malaysia, UK and the United Arab Emirates.
Wingstop quickly became a fan favorite when we first opened our doors in 1994. Our proprietary recipes, outstanding food and superior customer service created a demand that could only be satisfied by more locations. And in 1997 we began offering franchises. Today we are one of the fastest-growing concepts in the country, attracting top entrepreneurs and operators with the drive and passion to own their own business.