Cashier

Euston Hardware; Prairie Village (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Employee discounts

Career Advancement Opportunities

Job summary

Euston Hardware in Prairie Village, KS is seeking a courteous cashier to operate the checkout, assist customers, and maintain an inviting store front. You will answer questions, process transactions, and help with merchandise location while upholding company values.

As a frontline team member, you will promote loyalty programs, handle returns and payments, and work with others to ensure a smooth customer experience. Flexible weekends and holidays may be required.

Qualifications

• Outstanding customer service and professional attitude.
• Team player willing to contribute wherever needed.
• Good math and cash register skills.
• General understanding of store merchandise and willingness to learn more.
• Ability to follow through on assignments and stay busy.

Responsibilities

• Create an inviting environment by keeping the front end clean and orderly.
• Greet customers verbally as they enter the store.
• Answer basic questions about merchandise and location.
• Answer phones and transfer to correct department.
• Ensure smooth checkout with efficient traffic flow.
• Know store policies including returns, refunds, and payments.
• Promote loyalty programs and seasonal promotions.
• Identify shoplifters and act per policy.
• Operate POS equipment and process transactions.
• Maintain displays around the checkout and stock as needed.
• Open/close cash till procedures.
• Assist staff with other tasks and attend meetings.
• Adhere to store policies and safety standards.

Skills

Customer service

Team player

Cash handling

Multitasking

Flexible hours

Attention to detail

Communication

POS system

Lifting heavy items

MS Word

Tools

MS Word

PowerPoint

Job description

Benefits:

• varies by location
• Locally owned and operated
• Career Advancement Opportunities
• Employee discounts
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary:

At Euston Hardware, cashiers are expected to operate a checkout counter and help answer customers’ questions. Cashiers are an important part of providing an outstanding customer service experience consistent with company values. Cashiers are often the first employees customers see upon entering the store, therefore it is important that cashiers be ready to create an outstanding first impression, every time. A cashier’s job will include but is not limited to, the following responsibilities.

Responsibilities:

• Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.
• Verbally welcome all customers to Euston Hardware.
• Be able to answer a variety of basic questions concerning merchandise and its location in the store.
• Answer phones promptly and transfer customers to the correct department.
• Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
• Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
• Promote store loyalty programs and seasonal promotions.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
• Maintain the displays and area around the checkout counter, including stocking and cleaning.
• Understand and perform proper procedures for opening and closing the cash till.
• Help store staff with other tasks as needed.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Qualifications:

• Outstanding customer service skills and a professional attitude.
• Team player with a willingness to contribute wherever needed.
• Good math and cash register skills.
• Have a general understanding of store merchandise with a willingness to continually expand knowledge.
• Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
• Able to work flexible hours, including weekends and holidays.
• Highly organized, ability to multi-task with acute attention to detail.
• Able to communicate effectively with customers, co-workers, and management.
• Able to lift and handle products of varying weight as needed to carry out cashier duties.
• Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint is a plus.

Goals:

• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Boost overall sales by promoting the store’s loyalty program and add-on sales.