Cashier

Smith's Food & Drug Centers; Pocatello (ID); On-site; USD 26,000 - 32,000; Full time

Job summary

Smith's Food & Drug Centers is seeking a friendly Cashier/Checker to greet customers, assist with purchases, and ensure a smooth checkout experience. You will handle transactions at the register, scan items, and apply promotions or coupons while maintaining accuracy and efficiency.

The role requires basic math skills, effective communication, and the ability to work in a fast-paced environment. Adherence to safety guidelines and loss-prevention procedures is essential.

Qualifications

• Customer service experience required.
• Ability to perform basic math for transactions.
• Experience handling diverse tender types and loyalty programs.

Responsibilities

• Greet and assist customers at the check lanes.
• Process transactions quickly, accurately, and efficiently.
• Operate POS system and handle cash, checks, cards, and EBT types.
• Adhere to store policies and safety guidelines.
• Stay informed on current ads, promotions, and store policies.

Skills

Customer service experience

Effective communication skills

Basic math knowledge

Education

Customer service experience

Prior experience as a Bagger or Courtesy Clerk

Job description

Create An Outstanding Customer Experience Through Exceptional Service. Establish And Maintain a Safe And Clean Environment That Encourages Our Customers To Return. Demonstrate The Company's Core Values Of Respect, Honesty, Integrity, Diversity, Inclusion, And Safety Of Others.Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
  
  

Desired Previous Job Experience:

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk
  
  

We Continuously Accept Applications For Roles Like The One Posted. Our Team Regularly Reviews Submissions And Will Contact Applicants Should a Position Become Available That Aligns With The Applicant's Qualifications And Our Organizational Priorities.Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.