Cashier

Kroger Family of Companies; Peoria (IL); On-site; USD 23,000 - 24,000; Full time

Job summary

Kroger Family of Companies in Peoria, IL is seeking a friendly Cashier/Checker to greet customers, process transactions quickly and accurately, and assist shoppers as needed. This role emphasizes excellent customer service, knowledge of POS systems, and adherence to safety and company policies.

Qualifications include customer service experience, effective communication, and basic math. Prior bagger/courtesy clerk experience is a plus. Compensation ranges from $16.50 to $17 per hour.

Qualifications

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Greet, engage and assist customers in a visible manner.
• Process transactions quickly, accurately and efficiently at the check lane.
• Understand POS system and handle tender types per policy (cash, checks, credit, debit, SNAP EBT, WIC, coupons).
• Adhere to cash handling limits and loss prevention guidelines.
• Follow guidelines for restricted sale items and stay current with ads.
• Report pricing discrepancies and follow policies for stamps, gift cards, and coupons.
• Maintain food safety and safety procedures; identify issues and notify management.
• Provide customer assistance and foster a welcoming store environment.

Skills

Customer service

Effective communication

Basic math

Job description

RESPONSIBILITIES

Essential Job Functions:

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.

• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.

• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.

• Checker needs to understand and adhere to the company's limits on cash shortages and\/or overages and work honestly and effectively to control loss.

• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)

• Report pricing discrepancies to the Scan Coordinator.

• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.

• Stay current with present, future, seasonal and special ads.

• Adhere to all food safety regulations and guidelines.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

• Adhere to all local, state and federal laws, and company guidelines.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

Minimum Position Qualifications:

• Customer service experience

• Effective communication skills

• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer service experience

• Prior experience as a Bagger or Courtesy Clerk

$16.50 - $17 per hour