Cashier

Workstream; Pensacola (FL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Opportunities for growth

Team-oriented work environment

Skill development in customer service

Job summary

Workstream in Pensacola, Florida is hiring a Guest Service Team Member to provide friendly and efficient customer service in a fast-paced environment. Responsibilities include greeting guests, taking and processing orders accurately, maintaining cleanliness in dining areas, and delivering high-quality food. This team-oriented role offers opportunities to learn and grow within the company, with a focus on creating a welcoming experience for every guest.

Qualifications

• Ability to provide friendly and efficient service while multitasking in a fast-paced environment.
• Effective communication skills for guest interaction and team coordination.
• Attention to detail to ensure accurate order preparation and service.

Responsibilities

• Greet and serve guests with a smile and prompt service.
• Take and process customer orders accurately using a POS system.
• Maintain cleanliness in dining and service areas throughout the shift.
• Deliver quality orders and ensure timely service.

Skills

Customer service

Point-of-sale (POS) operation

Teamwork

Job description

Job Purpose

Do you love the smell of fresh biscuits in the morning?Do you enjoy creating great experiences for guests and working in a fast-paced, team-oriented environment? As a Guest Service Team Member, you will provide friendly, efficient service while helping guests enjoy high-quality food and a welcoming atmosphere. In this role, you will take orders, prepare guest orders, maintain a clean dining environment, and work closely with your team to deliver excellent customer service every day.

Key Responsibilities & Job Functions

Deliver Friendly Guest Service

• Greet every guest with a smile and acknowledge them promptly upon arrival.
• Take customer orders quickly and accurately using the point-of-sale (POS) system.
• Provide helpful menu information and answer questions about products and specials.
• Use suggestive selling techniques to recommend menu items, beverages, or add-ons that enhance the guest’s meal.
• Thank guests sincerely for their visit and invite them to return.

Process Orders and Payments

• Enter orders into the POS system accurately to ensure correct food preparation.
• Accept cash or other payment methods and provide accurate change.
• Maintain attention to detail when handling transactions to ensure accuracy and efficiency.

Prepare and Deliver Quality Orders

• Assemble guest orders carefully, ensuring all food items, condiments, and requested service items are included.
• Verify that every order meets quality standards before it is served to the guest.
• Deliver orders in a timely manner while meeting designated service time goals.

Maintain a Clean and Welcoming Environment

• Keep the sales and service areas clean, organized, and fully stocked throughout the shift.
• Clean and restock the beverage station, including cups, lids, ice, and drink supplies.
• Wipe down dining room tables and seating areas to maintain a comfortable space for guests.
• Clean and restock restrooms regularly to ensure a sanitary environment.
• Sweep and mop dining room and restroom floors frequently and respond quickly to spills or messes.

Support Team Operations

• Assist other team members with tasks during busy periods to ensure smooth service.
• Restock supplies, condiments, and service items as needed throughout the shift.
• Communicate effectively with management and coworkers to maintain efficient operations.

Maintain Professionalism and Safety Standards

• Maintain a positive, cooperative, and respectful relationship with management and fellow team members.
• Follow company dress code and grooming standards to present a professional appearance.
• Adhere to all sanitation, food safety, and security policies and procedures.
• Help maintain a safe environment for guests and employees at all times.

What Makes This Role Great

• Work in a fun, team-oriented environment
• Build valuable customer service and communication skills
• Be part of creating a welcoming experience for every guest
• Opportunities to learn and grow within the company

For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 14 countries, we are committed to the best tasting food to better serve our guests--From Made From Scratch™ Biscuits and Hand-Breaded Chicken Tenders™.